Operations & Coordination Specialist
Resume:
Amber Waters
Contact
**************@*****.***
Objective
Highly organized and proactive operations professional with experience managing high-volume workflows, coordinating teams, and supporting client-facing operations. Skilled in scheduling, process improvement, and cross-functional communication. Adept at tracking deadlines, resolving bottlenecks, and ensuring efficient project completion. I am known for strong attention to detail, problem-solving ability, and maintaining organization in fast-paced environments. Eager to leverage operational and coordination experience. Education
Kennesaw Continuing Edu.
Paralegal Certification
Experience
Office Manager
Peach Plumbing and Drain: Atlanta Ga
November 2024 – March 2026
Managed daily office operations for a high-volume service business, coordinating scheduling, dispatch, and workflow management
Oversee team task assignments and ensured timely
completion of service requests and administrative duties Served as primary point of contact for customers, handling inquiries, scheduling, and issue resolution with
professionalism
Monitored workload distribution and staffing needs to ensure efficient coverage during peak demand periods Maintained organized records, invoices, and service documentation with high attention to detail
Identified workflow inefficiencies and implemented process improvements to increase operational efficiency
Prepared reports and tracked performance metrics to support business decisions
Production Coordinator
Shaw Industries — Cartersville Ga
July 2020 – November 2024
Coordinated production schedules and workflow across multiple departments in a fast-paced manufacturing environment
Monitored deadlines and ensured timely completion of production orders, proactively addressing delays
Communicated with internal teams and external partners to maintain alignment and resolve issues
Tracked data and generated reports on production
performance, output, and efficiency
Assisted with workload planning and resource allocation to meet production demands
Maintained accurate records and documentation for
operational tracking and reporting
Contributed to process improvements by identifying bottlenecks and recommending solutions
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