Restaurant Operations Leader with Team Training Expertise
Resume:
AHMED HODZIC
*************@*****.***
EDUCATION
High School Diploma from Silverado High School
GPA 3.2
EXPERIENCE
Freddy’s Frozen Custard & Steakburgers Back of House Leader May 2016-January 2018
•Ensure operations in the kitchen run smooth.
•Training new hires and teaching them everything they need to know so they can be comfortable when they are on their own.
•Creating other employee schedules and making sure everyone gets a fair break time.
•Coaching people through rush hours ensuring everyone is working together as a team.
•Keeping morale high amongst all employees.
•Counting inventory and putting away shipment orders.
•Making sure to follow all food safety procedures so that all food is safe for human consumption.
•Reporting to managers what needs to be done for the day and following daily tasks in order.
•Food prep before opening and opening the kitchen up in time with everything ready to go for the opening team.
TopGolf
Back of House Leader January 2018-September 2021
•Ensure operations in the kitchen run smooth.
•Training new hires and teaching them everything they need to know so they can be comfortable when they are on their own.
•Coaching people through rush hours ensuring everyone is working together as a team.
•Keeping morale high amongst all employees.
•Counting inventory and putting away shipment orders.
•Making sure to follow all food safety procedures so that all food is safe for human consumption.
•Reporting to managers what needs to be done for the day and following daily tasks in order.
•Food prep before opening and opening the kitchen up in time with everything ready to go for the opening team.
Chick-fil-A
Back of House Leader October 2021-December 2023
•Ensure operations in the kitchen run smooth.
•Training new hires and teaching them everything they need to know so they can be comfortable when they are on their own.
•Coaching people through rush hours ensuring everyone is working together as a team.
•Keeping morale high amongst all employees.
•Counting inventory and putting away shipment orders.
•Making sure to follow all food safety procedures so that all food is safe for human consumption.
•Reporting to managers what needs to be done for the day and following daily tasks in order.
•Food prep before opening and opening the kitchen up in time with everything ready to go for the opening team.
United Nissan
Sales Associate January 2024-March 2024
•Provide excellent customer service to ensure customers leave the dealership with the right car and a fair deal.
•Understanding customer needs and wants in order to access how to best help them.
•Making sure I had adequate product knowledge and keeping up to date with competitors product as well.
•Working with sales managers and finance managers to come to agreeable terms to close deals and make sales.
•Chasing leads on the phone, email, internet, and social media to build more clientele.
•Approach all customers in a professional and positive manner so they feel comfortable and in good hands.
•Following up with customers to make sure they are happy with their car and to let them know I’m always a phone call away if they need anything.
Ford Country
Sales Associate March 2024-April 2025
•Provide excellent customer service to ensure customers leave the dealership with the right car and a fair deal.
•Understanding customer needs and wants in order to access how to best help them.
•Making sure I had adequate product knowledge and keeping up to date with competitors product as well.
•Working with sales managers and finance managers to come to agreeable terms to close deals and make sales.
•Chasing leads on the phone, email, internet, and social media to build more clientele.
•Approach all customers in a professional and positive manner so they feel comfortable and in good hands.
•Following up with customers to make sure they are happy with their car and to let them know I’m always a phone call away if they need anything.
Amazon
Delivery Driver April 2025-Current
•Loading and unloading packages under 50 pounds in and out of a van.
•Performing vehicle safety inspections.
•Following navigation and delivery instructions to deliver packages as directed.
•Strictly following the rules of the road to ensure safety of others and myself.
•Working at a fast pace in order to complete 150-200 stops per day.
•Delivering up to 300-400 packages a day.
Uber, Lyft, Instacart, UberEats, DoorDash
Delivery Driver/Driver May 2016-Current
•Have been doing gig work on the side since I was in a senior in high school.
•Pick up and deliver food from food establishments and deliver it to customers.
•Shopping at grocery stores for items the customers requested.
•Picking people up and safely transporting them to their location of desire.
SKILLS
•Provide excellent customer service.
•Work well within a team-oriented style.
•Neat and organized.
•Good at taking leadership.
•Comfortable doing any type work.
•Outgoing personality.
•Strong work ethic.
•Work well with others and always maintain a positive attitude.
•Able to adapt and learn new concepts and procedures quickly.
ACTIVITIES, AWARDS, AND ACCOMPLISHMENTS
•Enjoy hiking, reading, writing, exercising, nutrition, building meaningful relationships, and spending time with family and friends.
•Have been promoted to leadership roles at three different jobs within the first six months.
Contact this candidate