Billing Manager with Client Coordination Expertise
Resume:
OMOTOLA OLUWASANMI
WILLOUGHBY, OH
SUMMARY
EXPERIENCE
SKILLS
EDUCATION AND TRAINING
Results-driven billing manager with expertise in customer coordination and effective communication. Proficient in managing billing processes and compiling insightful reports to enhance customer satisfaction.
Office Billing Manager, 08/2024 - 03/2026
Training Administrator, 11/2018 - 05/2020
Compiled monthly reports for upper management, analyzing revenue trends and customer payment patterns to inform strategic decisions.
Managed billing processes for transportation services and customer accounts.
Resolved billing inquiries and discrepancies through client coordination, enhancing customer satisfaction.
Maintained organized records of transactions and payments received.
Coordinated training schedules for new and existing staff to enhance skills.
Managed logistics for training events, overseeing venue selection and equipment setup to facilitate smooth execution. Assisted in evaluating training effectiveness through participant feedback, contributing to continuous improvement of programs.
Billing management
Client relationship management
Customer coordination
Report drafting
Time management
Follow-up skills
Effective communication
Coursework in Speech and Communication.
Coursework in Professional Prospecting Skills.
Participated in Dramatic Arts, 2014-2017.
Dayspring Transportation Limited - Cleveland, OH
Oak Interlink Company Limited - Lagos, Nigeria
Obafemi Awolowo University - Ile Ife, Osun State, Nigeria (12/2018) Bachelor of Arts English Language
***************@*****.***
ACTIVITIES
Travel
Arts and Design
Music
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