Data Entry Specialist with Flexible Remote/Onsite Availability

Allan Mathewson

*** ******* ***** #****, **********, TX 77399

Phone: 817-***-****

E-mail: *********@*****.***

Objectives

To work in an business environment utilizing my skills and abilities

Education

High School Graduate, 1981

Glendale Community College, 1984

Associates Degree in Business and General Studies

Dean's List 1st semester 1983, 4.0 GPA

Experience

Rapid Rewards Coordinator, Southwest Airlines 2011-2020, Retired

Support and maintain accounts for Rapid Rewards members

Liaison for preferred partners, hotels, rental cars and financial institutions

Telephone client contact to combine duplicate accounts, eligibility and correct errors

Use of Microsoft Office programs as well as Amadeus research program

Account information presented to management on a weekly, quarterly and yearly basis

Work as a Team Player

Operations Agent, Southwest Airlines 2006-2011

Prepare flight and weather packages for flight crews

Inputting and updating flight information using various software tools and programs

Calculate weight and balance information to ensure proper loading schedules

Assist customers with boarding procedures including unaccompanied minors and special needs customers

Ramp Agent, Southwest Airlines 1995-2006

Assist Operations Agents, weight & balance, loading, unloading luggage, freight and mail

Operation of various types of ground equipment

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