Versatile PM & BA with Cross-Functional Leadership
Resume:
HEATHER BOND
Wheat Ridge, Colorado
PHONE :: 720-***-**** EMAIL :: *.****@******.***
PROFILE :: linkedin.com/in/bondheather
PROFESSIONAL SUMMARY
Versatile Project Management and Business Analysis professional with expertise in leading end-to-end initiatives, from requirements gathering and stakeholder alignment to execution, testing, and post-launch support. Experienced in managing cross-functional teams, facilitating UAT, and implementing process improvements that drive operational efficiency and user adoption. Proficient with project management and analytical tools. Known for strong executive presence, collaborative leadership, and a proactive approach to solving complex business challenges.
WORK HISTORY
CHARLES SCHWAB Project Manager, Cash & Move Money Products Remote Full-Time Contract via The Judge Group December 2025 – expected to end April 2026 Supported the Investor Checking Growth Initiative in executing checking account promotions, onboarding enhancements, and sales enablement updates. Delivered website and training material updates and coordinated Online Account Opening enhancements to ensure accuracy, compliance alignment, and on-time launch execution.
EDGE R&D CONSULTING Business Analyst/Project Manager Remote Full-Time Contract via BW Bacon September 2024 - May 2025 Consulted for Recology Compost, Recycling & Landfill. Led end-to-end project execution by translating business requirements into actionable plans through stakeholder interviews and detailed requirements gathering sessions. Implemented process improvements to support strategic objectives and increase operational efficiency. Spearheaded new workflow and software adoption strategies, ensuring smooth transitions and high user adoption rates. Developed training documentation and managed training schedules for end users. Coordinated and executed end-to-end testing and User Acceptance Testing (UAT), validating functionality against business needs and facilitating stakeholder sign-off. Provided technical support for mobile devices and software, resolving tickets in collaboration with business units, project managers, and development teams. Supported dispatcher and driver onboarding through co-training and device education. Delivered onsite support during go-live, executed handjam duties, and ensured adoption through post-launch hypercare. PRICEWATERHOUSE COOPERS Marketing Project Manager, Industry Cloud Remote Full-Time Contract via Creative Circle February 2023 - March 2024 Managed projects for the Industry Cloud portfolio: web, video, paid search, paid media and demand generation campaigns focusing on Banking & Consumer Markets, Energy, Utilities & Renewal, Healthcare Services, Insurance, and Pharma Life Sciences sectors. Creating schedules, managing workflow, monitoring status, removing roadblocks, and mitigating risks. Communicating with creative and production teams, acting as liaison between marketing and account teams. Assessing and consulting on feasibility and approach for projects; gathering and documenting technical and functional requirements as needed. Implemented new Workfront processes, templates, and routing rules to enhance team efficiency and operational consistency. Train team members on Workfront. SLALOM CONSULTING Project Manager, Employee Resource Group Remote Full-Time Contract via Creative Circle July - September 2022 Collaborated with the Employee Resource Groups on celebrations and moments. Pilot creative projects through the process. Resourcing creative employees and freelancers, schedule kickoff meetings, weekly/biweekly syncs, working with multiple teams to gather assets, meet timelines, and stay on budget. PUBLIC LABEL AGENCY Project Manager
Hybrid Full-Time Direct Hire February - June 2022 Managed Mondelez, Moet Hennessy, Dryer’s Grand Ice Cream, Josh Cellars accounts. Oversaw and coordinated the flow of all integrated marketing and experiential marketing projects across the agency. Reviewing the status of all active jobs, certifying resourcing talent, assigning task allocations, project prioritization. Kept track of and physically shifts jobs or projects from one creative or studio to the next as needed while continuing to stay on top of changes in a project’s timing and progress to provide a daily and accurate traffic schedule. OTTER PRODUCTS Creative Project Manager
Remote Full-Time Contract via The Creative Group August 2021 - February 2022 Provided leadership on projects from initiation through delivery. Responsible for driving cross-functional projects within the organization from start to finish; effectively coordinating resources, schedules, and project deliverables. MINERAL Marketing Generalist
Remote Part-Time Contract via Paladin June - August 2021 Filled in on smaller marketing projects as they focused on launching their new platform and onboarding new employees. Worked on updating sales sheet branding language, PowerPoint presentation deck updates, monitoring customer service emails, and any other work needed. VAIL RESORTS Content Marketing Project Coordinator Remote Part-Time Contract via Creative Circle May - June 2021 Filled in on work overload within the department ushering creative projects through the process, working with multiple teams to gather assets, meet timelines, and stay on budget.
UNIVERSITY OF COLORADO Digital Marketing & Engagement Specialist Remote Part-Time Contract via Onward Search October 2020 - June 2021 Performed website updates, created landing pages requests through Workfront. Created email campaigns using Litmus and deployed email campaigns through Salesforce. Worked closely with other engagement specialists on social campaigns and email engagement blocks for email campaigns. RICOH SOFTWARE Global Marketing Project Manager
Remote Full-Time Contract via Creative Circle 360 October 2019 - February 2020 Managed project workflow that includes determining project scope, planning, allocating resources and outside vendors, development, client review process and delivery of new global website, marketing materials for print production and digital files. Assisted demand generation campaigns content and deadlines. Trafficking projects using Basecamp and Box to maintain timely delivery, quality, corporate brand and compliance standards, and meeting budget requirements. VIBRANT Marketing Manager
Hybrid Full-Time Direct Hire March 2018 - April 2019 Led management of Vibrant’s website, overseeing content, design, and execution in partnership with developers and external marketing agencies. Directed day- to-day site operations, analytics, and performance strategy to increase traffic and revenue. Managed the marketing calendar and execution across email, social, affiliate, promotions, and paid/organic search, driving customer acquisition, conversion, and retention. Additional work history available on my LinkedIn profile PROFESSIONAL PROFICIENCIES
PROJECT & PROCESS MANAGEMENT
Process Improvement/Process Building
Project Management, Agile & Scrum
Methodologies
Requirements Gathering
Workflow Management
Risk Management
Strategic Planning
Cross-functional Collaboration
BUSINESS & DATA ANALYST
Data Analysis
Problem Solving
Change Management
Stakeholder Engagement
Critical Thinking
Implementation Strategy & Execution
MARKETING & COMMUNICATIONS
B2B & B2C Marketing
Campaign Marketing
Content Marketing & Planning
SEM & SEO Management
Email Marketing
TECHNICAL & OPERATIONAL SKILLS
Vendor Management
Resource Management
Task Management
Time Management
Web Marketing & Design
SOFTWARE SKILLS
ADVANCED
Adobe Creative Suite
Asana
Box
Canva
Dropbox
Google Analytics
Google Docs
JIRA
LiquidPlanner
MailChimp
Microsoft Office Suite
Slack
Share Point
Shopify Plus
Workfront
Refersion Affiliate Tracking
Teams
Trello
Vertical Response
Zoom
INTERMEDIATE
Affinity
AMCS
Artificial Intelligence
Basecamp 3
Confluence
CoSchedule
CSS basics
Exact Target
Google+
Hootsuite
HTML basics
Ivanti
Magento
Mavenlink
Microsoft Project
Monday.com
Salesforce
SAP
ShareFile
SmartSheets
WordPress
Visio
YouTube
NOVICE
Azure DevOps
ClickUp
Drupal
Homestead
HubSpot
Litmus
NetSuite
PowerBI
SQL
Tableau
Team Work
Toggl
Webex
Wix
Workamajig
Workzone
Wrike
EDUCATION
REGIS UNIVERSITY Denver, CO Bachelor Marketing FRONT RANGE COMMUNITY COLLEGE Westminster, CO Associate Business
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