GERMAINE HAGAN
Carson, CA ***46
Phone: 562-***-****
Email: *******@*****.***
PROFESSIONAL SUMMARY
Experienced business and transportation professional with a strong foundation in lending, logistics, and long-term independent operations. Over 20 years of consistent work history, including mortgage lending, small business ownership, and contracted transportation services. Demonstrated reliability, financial familiarity, and community-based service experience. Currently engaged in access transportation services while developing community programs and preparing for city grant funding. PROFESSIONAL EXPERIENCE
Loan Officer
Home Loans Unlimited — Carson, CA (1999 – 2002)
- Originated and processed residential home loan applications
- Worked directly with borrowers to review financial documentation and loan options
- Supported underwriting and compliance processes
- Built foundational experience in lending, credit review, and client relations Owner / Driver
Harmony Herb Company — Southern California (2003 – 2019)
- Founded and operated an independent delivery and transportation business
- Managed daily routes, scheduling, and customer service operations
- Sustained business operations for over 15 years
- Demonstrated long-term reliability and operational consistency Independent Contractor / Driver
DoorDash & Uber — Southern California (2024 – Present)
- Provide on-demand transportation and delivery services
- Maintain professionalism, punctuality, and customer service standards Driver
Orange County Access / Long Beach Access Transportation (2024 – Present)
- Provide transportation services supporting community and mobility access programs
- Operate in compliance with city and county transportation standards CORE SKILLS
- Lending & Financial Documentation (Foundational)
- Small Business Operations
- Transportation & Logistics
- Customer Service
- Community-Based Service
- Time Management & Reliability