Aspiring Case Manager with Leadership Experience

Joshua Weise

Summary

Queens, NY

347-***-****

EXPERIENCE

McDonald’s, Elmont

Shift Management

Jan 2020- April 2023

- Opening or closing the store.

- Managing Crew.

- Greeting and assisting customers.

- Maintaining inventory and ordering food supplies.

- Training and delegating task to team members

- Overseeing the business operations

Target, Queens

Shift Management

July 2023 - February 2025

- Analyze daily performance metrics

- Identify opportunities to improve sales, guest satisfaction, and efficiency.

- Provide ongoing feedback and performance goals

- Respond rapidly to emergencies and incidents concerns

WIN, Brooklyn

Case Manager

April 2025 - Current

Conduct intakes and service planning with supervision

-Provide case management and referrals under guidance of a supervisor

-Assist residents with benefits, housing applications, and documentation

-Participate actively in trainings, supervision, and professional development

-Escalate high-risk situations to senior staff or supervisors

EDUCATION

Cardozo High School, Bayside law

Sept 2015-Aug 2019

Queens Community College, Flushing Criminal Justice

Jan 2020- Current .

SKILLS

Leadership

Problem Solving

Teamwork

Creativity

Time Management

Customer Service

Marketing

AWARDS

Honor Society

Employee of the Month

LANGUAGES

English and Spanish

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