Bilingual Customer Service Professional with Quick Learning

Melanie Leroux

Miami, FL *****

***************@*****.***

+1-786-***-****

Professional Summary

Bilingual (English & Spanish)

• Punctual

• Strong work ethic

• Quick learner

• Energetic work attitude -Time management abilities -Flexible

• Self-motivated

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Aqua mechanic-Miami, FL

July 2023 to October 2024

Call center, working with insurance company’s for pool equipments . Taking calls of providing best support possible to customer.

Customer Service Representative

Physical Therapy NOW-Miami, FL

October 2022 to August 2023

Worked with insurance agency’s. Checking in patients. Assisant Manager

New Life Plastic Surgery-Miami, FL

Assistant manager at the sales department. Manage seller, Check contracts. Education

Associate's degree in ASN

Miami desde college - Miami, FL

Graduated 12th grade in Nursing

Florida Virtual School - Miami, FL

Skills

• Cash register

• Time management

• English

• Windows

• Patient care

• Product demos

• Office experience

• Communication skills

• Computer networking

• Sales

• Front desk

• Organizational skills

• Microsoft Office

• Administrative experience

• Computer skills

• Customer service

• EMR systems

• HIPAA

• Bilingual

• Phone etiquette

• Spanish

• Microsoft Word

• Software troubleshooting

• Microsoft Excel

Languages

• Spanish - English - Expert

Certifications and Licenses

40 hours RBT training

Present

Driver's License

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