Data Entry Clerk - Detail-Oriented Administrative Support
Resume:
JEAN GILLILAND
Hutto, TX *****
Mobile: 512-***-****
********@*****.***
CORE QUALIFICATIONS
• Microsoft Office proficiency
• Meticulous attention to detail
• Self-directed
• Computer-savvy
• Understands grammar
• Customer service-oriented
EXPERIENCES
Special Education Clerk
Stellar Virtual 07/2022 - Current
• Assist Program staff with clerical tasks.
• Perform routine checks and comparisons of reports or records for compliance with specific program requirements.
• Prepares and completes the mailing process of student records or correspondence.
• Assists with organization of records, maintaining of Special Education student folders, and other permanent records assigned and while protecting confidentiality of student records and information.
• Prepare and process record requests from other schools/colleges for student records..
• Answer telephones and respond to inquiries.
• Assist students/parents with general program information.
• Audit and Review (Internal Monitoring).
• Travel to multiple resource centers.
• Provides support in special education for enrollment and identification of special education students.
• Participate in department and program trainings and meetings (on-site and off-site).
• Communicates effectively and timely with Special Education Departments.
• Facilitates successful monitoring and completion of compliance checklists of IEPs as meetings occur.
• Strictly adheres to timelines.
JUBILEE ACADEMY
Austin, TX
PEIMS Clerk/Registrar 10/2021 – 07/2022
• Use appropriate technology to enter alphabetic, numeric or symbolic data from source document.
• Work cooperatively with principal, personnel office staff, teachers, and special program’s dept. to collect, organize, and format data submitted to district PEIMS in a timely manner.
• Establish reporting timelines between other departments.
• Run reports, and verification checks on data to ensure accuracy of information.
• Distribute Six Weeks Reports to appropriate staff for verification and correction.
• Submit accurate and completed PEIMS data to district.
• Attend recommended Region 20 PEIMS workshops.
• Assist with all other duties as assigned by the Principal.
• Compile, maintain, and file all physical and computerized sports, records, and other documents required.
• Produce reports and information as needed for campus.
• Enter Schedules for campus in Ascender System.
• Assist in reviewing High School Transcript for accuracy.
• Fulfill requested files from TREX for withdrawn students and new student in a timely manner.
• Comply and submit to District PEIMS office with all required documentation for Homeless, Unaccompanied Youth and Foster Care.
• Publish reports using database information including attendance reports, class or personnel roster, end of semester reports for accounting reports.
MANOR INDEPENDENT SCHOOL DISTRICT
Manor, TX
Sr. Administrative Associate 02/2018 to July 2022
• Prepare correspondence, forms, reports, etc., for the department head and other department staff as requested.
• Compile pertinent data as needed when preparing various state and local reports.
• Maintain physical and computerized departmental files.
• Maintain testing data and evaluation and policy information, as needed
• Answer incoming calls, take reliable messages, and route to appropriate staff.
• Maintain a schedule of appointments and make travel arrangements for department staff.
• Receive, sort, and distribute mail and other documents for the department.
• Maintain confidentiality of information
PEIMS Duties
• Data Entry of ARD and FIE’s into Skyward
• Enter new students into eSped
• Run reports as needed to support timeline compliance
• Maintain audit folders
FEDEX DIGITAL DOCUMENT PLANT
Austin, TX
Production Operator 11/2011 to 02 18 2018
• Establish and adjust work procedures to meet production schedules.
• Supervise production schedules, production quality and on time delivery.
• Diligently maintain quality standard.
• Train, develop and counsel employees to develop a high-performance team.
• Complete key projects on time, on budget and with a high level of accuracy.
• Coach employees in developing and achieving individual performance goals. PEARSON MEASUREMENT
Austin, TX
Seasonal Test Scorer 04/2008 – Part Time
• Demonstrate strong attention to detail, scoring several tests associated with the Texas Assessment of Knowledge and Skills; a 6th grade writing assessment for the State of New Mexico; and 4th and 5th grade mathematics tests for the State of New York.
FEDEX OFFICE
Austin, TX
Customer Service Representative 03/2007 – 11/2011
• Provided customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates.
• Problem solved to satisfy the needs of the customer with a minimum of supervision.
• Operated photocopy, binding and other auxiliary equipment.
• Followed copying protocol (copyright law, confidentiality, and careful handling of original documents).
• Assisted in the process of print/copy/finish orders in center production area. TMF HEALTH QUALITY INSTITUTE
Austin, TX
Department Assistant, Beneficiary Production
Program
09/2006 – 02/2008
• Provided administrative support to the BPP QIOSC Director and BPP QIOSC team in planning, coordinating and organizing work activities and deliverables. Coordinated and facilitated the Q&A process utilizing the BPP QIOSC tracking module.
• Maintained BPP QIOSC Web site, which included uploading documents, entering/writing narrative content, assuring information was current, coordinating programming changes with IT, and providing technical expertise, support and training to BPP staff and external customers.
BENEFICIARY COMPLAINTS, TMF HEALTH QUALITY INSTITUTE Austin, TX
Department Assistant, Beneficiary Complaints 12/2003 – 09/2006
• Answered incoming Medicare beneficiary help line calls.
• Verified Medicare eligibility and coverage.
• Data entry of all calls into computer.
• Processed correspondence to beneficiaries and review result notices to physicians and facilities.
• Maintained pending complaint files and performed data entry for tracking case files. CEDARS INTERNATIONAL ACADEMY
Austin, TX
First Grade Teacher 12/2000 – 12/2002
• Developed group and individualized lesson plans to fit the needs of a variety of students.
• Instructed first grade students in advanced mechanics of writing and grammatical structure.
• Encouraged cognitive development through learning experiences in math, science and social studies.
• Maintained individual records on each child’s progress. BRIDGE POINT ELEMENTARY, EANES INDEPENDENT SCHOOL DISTRICT Austin, TX
Teacher’s Assistant 12/1998 – 12/2000
• Developed group and individualized lesson plans to fit the needs of a variety of students.
• Conducted classroom and lab instruction in science engaging kindergarten and first grade students in hands on experiments.
• Led small groups in math and reading assignments. TEXAS PROPERTY & CASUALTY INSURANCE GUARANTY ASSOCIATION Austin, TX
Electronic Data Processing Examiner 12/1991 – 12/1998
• Prepared weekly project status reports for management.
• Prepared presentation plans and materials.
• Investigated and resolved computer software and hardware problems.
• Operated computer help desk, assisting users with problems and solutions. EDUCATION
Bachelor of Science: Applied Learning and Development English
University of Texas, Austin, TX
1999
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