************@*****.***
Leope Apartment
Sindulan, Mabolo Cebu,
Cebu City
Bachelor of Science in Business
Management
Major in Human Resources
Saint Columban College
MAE CLAIR QUIAO
ABOUT ME
Ready to utilize my skills and
passion to further the
mission of a company. Bringing a
positive attitude,
willingness and motivation to
learn new programs.
EDUCATION
LANGUAGE
SKILLS
EXPERIENCE
REFERENCES
April 2025-2026
Support client systems by gathering, entering, and encoding various types of data into designated databases and tools.
Review entries to ensure completeness and correctness, correcting as needed.
Helpware
Customer Support Project based
June- September2024
troubleshoot, Acknowledging customer
complaints
Fulfilling customer requests
Ensuring complete customer satisfaction
Keeping records of customer interactions
Concentrix
Tech Support Project Based
February - June 2024
Handle customer queries, track customer’s order, process refunds, provide resolve customer issues. troubleshoot
Qualfon Philippines
Customer Service Representatives/ Technical Support Project Based 2014-2021
Customer service, balancing the cash register, recording purchases, processing returns.
Enter medicine in computer system, medication dispensing, answer telephone calls, ordering, pharmacy items, counting medicines. Mercury Drug Corporation
Cashier/ Pharmacy Assistant
*****.*****@*****.***
Jacob Tejam
Phone:
Email :
Subject Matter Expert
********@*****.***
Maria Kristine Beniza
Phone:
Email :
Team Leader
Computer skills
Problem Solving kills
Active listening skills
Customer service
skills
Critical Thinking
Technical knowledge
skills
English
Hgs Cebu
Data Entry Specialist
Handle inquiries from members, providers, and pharmacies regarding Part D coverage, benefit details, and prescription costs. Document interactions accurately, ensuring HIPAA compliance and quality standards.
October 2024- February 2025