Hazardous Debris Removal Project Lead

Amos Vann

704-***-**** • Parrish, FL

SUMMARY

Experienced leader focused on helping others perform effectively in their roles. Works with leadership to maintain a safe and productive work environment that aligns with the business model. Demonstrates a strong work ethic, reliability, and dependability, and is prepared to offer support as needed.

EXPERIENCE

Tetra Tech, Debris Monitor

Mar 2025 - Aug 2025

Acquired HazWoper-40 to work the LA County fires in Los Angeles, California Validate the removal of debris loaded into hauling vehicles and document required information electronically. Monitor and observe all loading activities of trucks and other vehicles on-site as instructed by the supervisor. Ensure contractors load only eligible storm-related debris on public rights-of-way or property. Confirm contractors clear branches and other debris before moving to the next site. Ensure compliance with federal regulations regarding debris cleanup. Brief supervisor on daily activities, debris collection process, and any issues. Tetra Tech, Inc., Field Supervisor Monitor

Nov 2024 - Feb 2025

Act as the intermediary between the Project Manager, Operations Manager, and monitors. Expert in eligible debris classifications, hazardous tree eligibility, truck classifications, disposal, monitor training, proper documentation, contractor issues, and citizen complaints. Oversee all daily field operations for the hazardous debris removal project. Organize lines and flow of monitors and assist with equipment distribution. Resolve various issues including contractor, homeowner, monitor, supply, and quality assurance/control (QA). Daily oversight of all site paperwork to ensure proper documentation at the end of each day. Responsible for FEMA eligibility for Right of Way (ROW), hazardous limbs/trees, and leaners. Tetra Tech, Inc., Debris Monitor

Oct 2024 - Nov 2024

Validate the removal of debris loaded into hauling vehicles and document required information electronically. Monitor and observe all loading activities of trucks and other vehicles on-site as instructed by the supervisor. Ensure contractors load only eligible storm-related debris on public rights-of-way or property. Confirm contractors clear branches and other debris before moving to the next site. Ensure compliance with federal regulations regarding debris cleanup. Brief supervisor on daily activities, debris collection process, and any issues. Varo Bank, Team Coach

May 2022 - Jul 2023

Assist agents across various teams to de-escalate calls and provide quality customer service; handle escalated supervisor calls when needed.

Extensive knowledge of Varo products, services, policies, and procedures. Mentor and coach teams of 15+ agents to achieve adherence and department goals through one-on-one sessions and call reviews.

Support Team Leads in achieving their goals and department objectives. Develop mentors to assist with answering agent questions and handling escalated calls. Research accounts for errors, solve customer problems, identify trends, and escalate issues to the appropriate department. Create and present training content for team leads and call center agents. Varo Bank, Digital Bank Representative

Sep 2021 - May 2022

Provide support for customer inquiries related to accounts and handle complex issues including escalations and disputes. Efficiently manage calls with a one-call resolution. Maintain a professional and friendly demeanor at all times. Assist new hires by providing job shadowing and answering questions. Collaborate with team members to improve quality scores. Communities In Schools, Site Coordinator

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Aug 2019 - Jun 2020

Coordinate with school administration and counselors at Gunning Bedford Middle School. Manage case files for 30-50 students, including one-on-one meetings and setting student goals/objectives. Maintain case progress notes and facilitate student life skills workshops. Collaborate with school staff to link students to necessary academic, physical, or social services. Gather, enter, and analyze student and family data. Positive Directions LLC, Behavioral Specialist/Mentor Aug 2017 - Jun 2019

Collaborate with school staff to meet student needs. Record and assess data on student behavior, study skills, habits, and academic growth. Work with small groups of students to foster positive behavior choices and study habits, Participate in professional development and monitor student activities. Establish positive relationships and serve as liaison between families and staff. Mattress Firm, Safety Compliance Officer/Warehouse Supervisor Feb 2013 - Jul 2017

Train company staff in safety protocols and procedures. Maintain a proactive training program resulting in a 100% exam passing rate for warehouse staff. Create schedules, systems, and documentation for training tracking. Respond quickly to emergencies and maintain surveillance equipment. Implement operational strategies to meet productivity and performance goals. Amos Vann - page 2 of 2

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