Enterprise AI & Digital Program Leader Process Improvement

JULIA MANNING

Montclair, NJ 773-***-**** *************@*****.*** https://www.linkedin.com/in/juliamanning P R O F E S S I O N A L Summary

Enterprise AI & Digital Program Manager

Propel Competitive Advantage and Expand Company Footprint by Leading High-Impact Project Initiatives while Directing, Coaching, and Training Project Teams and Managing $10M+ Project Budgets. Dev Ops Agile Framework AI as Product Team Leadership Health Cloud-Mobile,Web Portfolio Management

Expert in leading web and digital products at Fortune 50 organizations with high satisfaction from consumers

Bring background of success in leading highly visible multimillion-dollar projects, including collaborating closely with cross- functional teams, vendors, senior executives, and customers to create best-in-class products and service experiences.

Outstanding leader who builds and manages teams of 100+ while creating cultures of continuous improvement through consistent feedback, coaching, and development.

Drive company performance by conducting training sessions and workshops on training teams and stakeholders on Agile principles, practices, and frameworks.

DISCSTYLES LEADERSHIP ASSESSMENT

LEADERSHIP STRENGTHS: Thrives in situations that demand quick adjustment and innovation. Skilled at motivating teams around shared objectives and overcoming challenges with positive attitude and strategic vision. Patience and attention to finer details improve leadership effectiveness, ensuring ambitious projects are not only started with enthusiasm but also finished with accuracy. Adaptable problem solver and excellent team player who brings humor and optimism to teams. Use outstanding communication skills with the ability to speak to large and small audiences with equal ease and confidence. PROFESSIONAL TRAITS: Analytical. Neat. Sensitive. Tactful. Influential. Steady. Persuasive. Deliberate. Optimistic. Enthusiastic. Trusting. PROFESSIONAL EXPERIENCE

Contract Consulting Engagements REMOTE 2021 to Present CONSULTANT

PROJECT LEADERSHIP SNAPSHOT: Charged with driving and managing multiple programs and product initiatives, including leading scrum ceremonies, building self-organizing teams, resolving issues, and managing timelines. Coach, mentor, and train teams of up to 100 on Agile methodologies. Plan and track multiple scrum deliverables, guide teams on outcomes, and ensure adherence to scrum framework, principles, and best practices. Develop and manage detailed program and project plans, including oversight of implementation process, including financial planning, progress tracking, metrics, change control, and testing. Anywhere Real Estate now Compass International Holdings - June 2025 – Present Agile Program Manager

• Lead all agile ceremonies for transition from CXOne Call Center to AWS Connect and Amazon Q LLM-Agentic AI, Sentiment Analysis,

• Led Salesforce migration to HubSpot Marketing Digital campaign tool projects.

• Manage resource project budgets and forecasts of over 3 million dollars for 70 resources with various skillsets.

• Manage a team of developers in low code and no code in automated DevOps environments. ReferUAI - May 2025 – September 2025 Project Management Director(Apprenticeship)

• Created an Agile Playbook for all ReferUAI -Agentic AI- Product Managers and Project Managers for AI projects

• Successfully launched all project Teams for ReferUAI Go -To Market, SEO, API Integration which contributed to ReferUAI market and capital growth

• Manage a 7 Product Managers and Project Managers to deliver a large portfolio of Agentic AI products PERRIGO - April 2024 – December 2024 Process Improvement Project Manager/Training Consultant

• Cleared FDA approval for $500 million worth of baby formula products by delivering 10 million process improvement projects.

• Implemented a national training program for the change management process across multiple sites to ensure compliance with the Perrigo Nutrition brand

JOHNSON & JOHNSON - August 2023 – November 2023 Release Train Engineer/Senior Scrum Master

• Reduced licensing costs by $2M by leading a team of 25 members in a data-driven migration from on-premises services to Cloudera and Snowflake, acting as a catalyst for change and efficiency, and orchestrating Agile events. J U L I A MANNING 773-***-**** Page 2 of 2

PEPSICO - May 2022 – February 2025 Release Train Engineer

• Drove brand consistency and automation across 52 existing websites by leading all PI planning, long-range roadmap planning, migration of existing websites, and onboarding of new websites to marketing platform.

• Increased efficiency 50% within 6 months by collaborating with a team of 85 to optimize self-organization skillsets.

• Reached 100% adherence to Agile principles by analyzing team needs and providing individualized coaching. BECTON DICKINSON - May 2022 – August 2022 Senior Project Manager

• Achieved 75% team readiness within 3 months by influencing decision-making on Agile tool adoption through partnering with digital marketing team on various tools.

• Grew customer engagement by serving as trusted advisor leading teams through Agile transformations and fostering relationships. CIPHER HEALTH - October 2021 – February 2022 Agile Delivery Manager

• Improved staff retention by adding new features to nurse rounding mobile app that allowed nurses to gather critical information that helped drive product improvement efforts.

QUEST DIAGNOSTICS - April 2021 – September 2021 Senior Scrum Master

• Improved production resiliency and consumer satisfaction by leading integration and migration of lab report application features to new platform.

• Removed impediments and fostered high-performing team environments by focusing on improving dynamics and driving efficiency. Pfizer New York, NY 2019 to 2021

DIGITAL ENABLEMENT SCRUM MASTER, TEAM AGILE COACH

LEADERSHIP SNAPSHOT: Drove all planning of scrum implementation, including leading and coordinating sprint planning, sprint reviews, and sprint retrospectives to meet all goals. Provided coaching to product owners with a focus on creating clear and concise list of product backlog items and ensuring arrangement of product backlog to maximize value.

• Enhanced patient outcomes by leading a team of 65 staff members in creating health coaching mobile application to provide patients with healthcare tips and medication reminders.

• Drove automation of drug approval submission by deploying AI generation application for drug submission and leading design of Pfizer’s global assistant product by facilitating story mapping workshops for Agile squad, expediting delivery of MVP.

• Recognized for role in transforming DevSecOps by collaborating with leadership to adopt software agile tools for delivery of products and services.

• Awarded excellence in deployment of agenda assistant by leading scrum initiative and 20 sprints to drive global meeting planning. Johnson & Johnson via Incrementor New Brunswick, NJ 2017 to 2019 AGILE COACH,SENIOR SCRUM MASTER CONSULTANT

LEADERSHIP SNAPSHOT: Led client through adoption and implementation of Agile principles, methodologies, and framework. Facilitated numerous training sessions and workshops to train stakeholders on best practices. Aligned story creation with Jira GxP guidelines to enhance functionality.

• Strengthened executive visibility and decision-making process by delivering CIO dashboard, which transitioned company from zero production releases to bi-weekly release cycle while ensuring on-time delivery of updates.

• Saved $10M in unnecessary waste and automated customization of product features by leading big data project for manufacturing engineering supply chain (MES) process improvement.

• Boosted overall collaboration across organization and drove positive outcomes in product development by providing individual coaching sessions to executive leadership, product owners, and development team members. J U L I A MANNING 773-***-**** Page 2 of 2

KEY SKILLS

Strategic Planning Problem Solving Communication Management Delegation People Management Compliance Team Building Team Development Employee Evaluation Feedback Roadmap Planning Sprint Planning Functional Testing ART Execution PI Planning Facilitation Value Mapping Coaching Risk Assessment Agile Best Practices Status Reports Information Radiators Release Planning Incident Management Release Management Cyber Security Artificial Intelligence Problem Identification Decision Making Art Reviews Feature Definition System Development Dependency Management Lean Thinking Process Optimization Vendor Management Sprint Planning Issue Management Project Delivery Client Facing Consulting Project Delivery Opportunity Identification Project Timelines Complex Projects Change Management Portfolio Management MES

cGMP CIP PCS

TECHNOLOGY SKILLS

Kanban XP Scrum Scrumban PMO Kaizen Story Mapping Story Refinement Lean Budgeting Forecasting Design Thinking Assessments Surveys Executive Dashboards Retrospective Refinement Best Practices Rally Dev Microsoft Azure DevOps Jira Jira Cloud Clarity Salesforce.com Monday.com Microsoft Teams Mural Miro Microsoft Office (Excel, Project, Word, PowerPoint, Project) Planning Poker HP ALM Slack Asana Zoom JavaScript AWS ServiceNow PeopleSoft AWS Cloud Google Cloud Google Docs SharePoint Big Data SQL PSQL HTML JQL Big Data Data Analytics SQL Server Confluence IT Support Power BI Agentic AI Generative AI EDUCATION

Master of Science, Business Information Technology, DePaul University, Chicago, IL Bachelor of Science, Management Information Systems, DePaul University, Chicago, IL CERTIFICATIONS

PMI: PMP Project Management Professional PMI-ACP Agile Certified Practitioner PMI-Data Landscape of Gen AI for Project Managers PMI-Generative AI Overview for Project Managers IC Agile: Certified Agile Coach Scrum Alliance: Certified Scrum Master Certified Scrum Professional Certified Product Owner Certified Agile Leadership Scrum Inc: Certified Scrum Scale Practitioner SAFe: Certified SPC SAFe 5.1/6.0 Program Practice Consultant SAFe Agilist EXIN: ITIL V3 Foundations AMAZON: Amazon Cloud Sales Amazon Cloud Economics Amazon Technical Accreditation CISSP Micro Train CISSP – Cyber Security Training SIX SIGMA – Green Belt

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