Available to Work Now: Versatile Guest Relations Specialist

DWIGHT EDWARD OLIVER

***** ********** ****** **. #***

Jacksonville, Florida 32257

904-***-**** (cell phone)

*****************@*****.***

SUMMARY

Client Services

Guest Co-ordination

People Management

Extensive experience with audio and visual equipment, as well as management and customer service and sales. Excellent organizational, planning and coordination skills. An adept problem solver who adapts quickly to meet the needs of the moment. Achieves consistent results while thriving in a fast-paced environment.

PROFESSIONAL EXPERIENCE

S.A.F.E. MANAGEMENT 2019-2025

Security/Guest Relations

Security

Client Services

Guest Co-ordination

People Management

AMAZON – JAX2 2017

Fulfilment Associate

Preparing and Stocking Trucks for delivery

Sorting and Organizing Packages for Shipment

Palletizing Packages and Boxes for Shipment

Scanning Packages for Assortment

LOWES HOME IMPROVEMENT 2016 2017

Warehouse Specialist

Maintain Stock levels in warehouse and store

Unload and organize stock onto pallets

Bring pallets up to designated store departments

Help customers bring bought product to their cars

RK Marketing 2015

Road manager

Make Initial contact with Event Coordinator

Set up Venue/Stage Area for Entertainment

Run Tech/Sound during Performance and Shows

Assist Entertainment with on-site needs

Re-connect with Event Coordinator on Evaluation

Tear Down Venue/Stage for Entertainment

Light Bulb Depot 2008

Warehouse/Counter Sales

Sell lighting products to new and existing clients in the front store area

Ship products via UPS and receive truck orders

Complete orders for local deliveries

Deliver orders in the surrounding area

Maintain stock levels in warehouse and store area

Resort Golf Services 2007

Vacation Sales & Customer Service Representative

Sold golf vacation packages to inquiring clients

Sold golf school packages and lessons to inquiring clients for the PGA Tour Golf School Academies located in Florida, Arizona, and Las Vegas

Resolved all client inquiries, needs, and concerns regarding packages

ADT Security NMC, Jacksonville, FL 2004

Sales Representative & Customer Service Specialist

Provided nationwide support to sales representatives and customers in a call center production environment

Sold products to clients via inbound and outbound calls

Scheduled sales and installation appointments via ADT’s scheduling software

Resolved inquiries and set up maintenance accounts for clients

Performed customer credit rating checks and verified financial eligibility

EDUCATION

Humber College of Applied Arts & Technology

Small Business

Bartending Diploma

Radio Broadcasting Diploma

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