Barista and Customer Service Professional Resume Title
Resume:
Emmaleea Kendrick
Springfield, MO *****
***************@*****.***
Work Experience
Barista
7Brew Coffee-Springfield, MO
July 2024 to June 2025
• Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
• Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
• Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
• Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
• Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols
• Handled cash transactions accurately while following company policies regarding cash handling procedures
Crew member
DQ- Dairy Queen Grill & Chill-Springfield, MO
January 2024 to June 2024
• Provided exceptional customer service by greeting and assisting customers in a friendly and efficient manner
• Prepared and served food items such as burgers, fries, ice cream treats, and beverages according to company standards
• Maintained cleanliness of dining area, restrooms, and kitchen to ensure a safe and sanitary environment for customers
• Operated cash register accurately and efficiently while handling transactions with accuracy
• Collaborated with team members to ensure smooth operations during peak hours
• Suggested upsells to customers based on their preferences, resulting in an increase in average order value by XX%
• Followed all food safety protocols including proper storage procedures for perishable items Education
High school diploma
Kickapoo High School-Springfield, MO
August 2021 to May 2025
Skills
Barista experience Food safety Coffee experience Basic math Food service Customer service POS Babysitting
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