Customer-Focused Hospitality & Service Professional

Anastasia Warren

Palm Bay, FL 321-***-**** ********@*****.***

Professional Summary

Dedicated and customer-focused professional with experience in hospitality, food service, and pet care. Skilled in customer relations, inventory management, and fast-paced service environments. Recognized for strong attention to detail, reliability, and the ability to create positive guest experiences. Work Experience

Barista / Inventory Specialist

Starbucks April 2019 – Present

- Provide exceptional customer service by handcrafting beverages and managing high-volume orders with accuracy and efficiency.

- Oversee weekly inventory, including stocking, organizing, and ensuring product availability.

- Maintain a clean and welcoming store environment through deep cleaning and organization. Canine Coach / Front Desk Receptionist

Dogtopia of Viera – Rockledge, FL Oct 2020 – Jan 2021

- Greeted clients, answered phones, and managed scheduling for pet services.

- Ensured safe play and care for dogs by monitoring designated playrooms.

- Assisted in creating promotional materials and maintaining a clean, professional front office. Barista / Server / Hostess

La Crave – Rockledge, FL Mar 2018 – Apr 2019

- Prepared specialty coffee beverages and provided table service in a café environment.

- Welcomed guests, managed seating, and processed payments efficiently.

- Supported daily operations by handling both front-of-house and back-of-house responsibilities. Education

High School Diploma

Ambassador Christian Academy – Merritt Island, FL May 2014 Skills

- Customer Service & Hospitality

- Cash Handling & POS Systems

- Inventory & Stock Management

- Food & Beverage Preparation

- Coffee & Barista Expertise

- Pet Care & Safety Supervision

- Attention to Detail & Organization

Certifications & Assessments

- Attention to Detail — Proficient

- Food Safety — Proficient

- Basic Computer Skills — Familiar

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