Allen Park, Michigan *****
********@*****.***
SHAYLA MORROW
To Prospective Employers:
I would like to thank you for your consideration of my strong interest and qualifications in your open position. However, you may be asking yourself: ‘Why should Shayla Morrow be eligible for such a position versus other candidates?’
As a dedicated and loyal employee, I can be an asset to your organization. I am a team player with organizational skills and adaptability. I enjoy increasing my knowledge base and enhancement of skills. Therefore, I eagerly anticipate implementing my various skills thereby having a positive impact within your company!
Since I have worked within varied fields of customer service, I possess a well-rounded experience of working well with others. I am a highly talented professional who can add new ideas and creativity to your institution. My recent employment as a Member Service Representative at Co-Op Services Credit Union in Livonia, Michigan also affords me the privilege of working with the latest Microsoft products such as Excel, Word and Outlook. Therefore, I am flexible and willing to be utilized in a positive position leading to advancement.
If you are as enthusiastic as I am in regards to filling your open position, please feel free to contact me for an immediate interview at 313-***-****! Also enclosed is my resume’ with further details of my qualifications for the job. Again, I thank you in advance for your time and consideration!
Sincerely,
Shayla Morrow
8477 BECKER ALLEN PARK, MI 48101
313-***-**** ********@*****.***
SHAYLA MORROW
OBJECTIVE
To obtain a full-time Administrative position in order to utilize my professional skills and expand my learning experiences.
FUNCTIONAL SUMMARY
I am a qualified, energetic professional with over eight years of administrative experience within financial institutions, providing exceptional accurate and expedient services with various consumers.
EMPLOYMENT
11/06-present Coop Services Credit Union Livonia, MI
Member Services Representative
Provide effective solutions via phone, email, fax and chat
Develop leads for new members/assist in member retention
Update/maintain customer accounts via Microsoft Suite including Excel 2010, and internal loans/debit card systems
02/04–06/06 Charter One Southgate, MI
Bank Teller
Ensured accurate cash, ATM, credit and debit balancing of customer accounts
Educated members of their rights and benefits
Recommended appropriate products and services
EDUCATION
08/02-08/04 Henry Ford Community College Dearborn, MI
Legal Assistant & Criminal Studies Program
REFERENCES
Available upon request.