Makenzie Reeves
Tulsa, OK *****
****************@*****.***
Work Experience
Host/Hostess
Tulsa, OK
• Greeted and welcomed guests with a warm and friendly demeanor, ensuring a positive first impression
• Managed guest reservations and seating arrangements efficiently, minimizing wait times
• Maintained an organized waiting area, ensuring guests were comfortable while awaiting their table
• Effectively communicated with the restaurant staff to coordinate seating assignments and accommodate special requests
• Provided accurate information about menu items, daily specials, and promotions to enhance the dining experience for guests
• Collaborated with servers and kitchen staff to ensure smooth communication between front-of-house and back-of-house operations
EVS Housekeeping
Tulsa, OK
• Maintained cleanliness and tidiness of assigned areas, including guest rooms, corridors, and public spaces
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and sanitizing surfaces
• Ensured all linens were properly laundered and replaced in guest rooms according to established standards
• Stocked and replenished amenities such as toiletries, towels, and other supplies in guest rooms
• Followed safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
Education
High school diploma
Memorial High School
January 2017 to May 2021
Skills
Color theory Good memory Clean workspace maintenance Load & unload Phone call management Front Desk Food Preparation Busser Food service Cash Handling Retail Sales Attention to detail Restaurant Experience Multitasking Customer service Floral design POS Bartending Cleaning Experience Phone etiquette Serving Organizational skills Customer expectation management Stocking Cooking Guest services Good conversationalist skills Host/Hostess Customer communication Computer skills Hotel experience Certifications and Licenses
CPR Certification