Noris Valette
Roxbury, MA ****9
********.*********@*****.***
Professional Summary
Customer-focused professional with strong communication skills and extensive experience in both front-of-house and back-of-house restaurant operations. Skilled in providing friendly service, managing high-volume environments, and ensuring a positive guest experience. Reliable, adaptable, and experienced in delivery operations and team support. Work Experience
Delivery Driver
Palladium Group, Inc. – Worcester, MA
March 2023 – Present
• Safely deliver packages while providing courteous and timely customer service
• Maintain clear communication with clients and dispatch
• Handle delivery issues professionally and efficiently Line Cook / Front-of-House Support
Encore Boston Harbor – Boston, MA
June 2018 – March 2019
• Prepared dishes for in-room dining, hot appetizers, and cold stations
• Assisted front-of-house team during busy shifts to ensure smooth service
• Provided friendly communication with guests when interacting during service Line Cook / Guest Service Support
Del Frisco’s Steakhouse – Boston, MA
January 2018 – March 2019
• Executed hot apps, cold apps, and dessert station with high quality standards
• Collaborated with servers and hosts to support guest needs
• Communicated clearly with kitchen and FOH teams in a high-volume environment Line Cook / Server Assistant
P.F. Chang’s – Dedham, MA
October 2015 – December 2018
• Prepared dishes and maintained kitchen quality standards
• Assisted servers during peak hours and interacted directly with guests
• Demonstrated friendly and professional customer service at all times Education
Some College in Culinary Arts
Bunker Hill Community College – Boston, MA
September 2016 – September 2017
Skills
• Excellent Customer Service
• Strong Communication
• Friendly & Professional Demeanor
• Restaurant & Hospitality Experience
• Front-of-House Support
• Teamwork & Multitasking
• Kitchen Operations
• Catering
• Meal Preparation
• Delivery Driver Experience