Motivated Operations & Sales Leader with Caregiving Experience

Kevin Valentino

Granada Hills, CA • 818-***-**** • ********@*****.***

Professional Summary

Motivated and dependable professional with a strong passion for learning, growth, and helping others. Experienced in supervision, sales, operations, and customer service across both on-site and remote environments. Skilled at managing teams, organizing schedules, and maintaining smooth operations with professionalism, reliability, and clear communication. Education

Bachelor of Business Administration – International Business

Associate in Communications

Languages

English (Fluent)

Indonesian (Fluent)

Spanish (4 Years)

E-Commerce & Live Stream Manager

Self-Employed

Remote — Jan 2024 – Present

n Operate an online retail store and live-stream sales platform, sourcing products from wholesale suppliers. n Engage and entertain viewers while driving

consistent sales and ensuring accurate, on-time

deliveries.

Behavioral Therapist

Special Needs Network

Los Angeles, CA — Jan 2024 – Present

n Provide behavioral therapy and mentoring for

children with special needs, promoting emotional

regulation and communication.

n Collaborate with caregivers and staff to implement personalized growth plans.

Remote Customer Care & Scheduler

UCLA Health

Remote — Jan 2023 – Jan 2024

n Handled patient calls, scheduled appointments, and assisted clients using online systems while maintaining confidentiality.

n Delivered empathetic and efficient service, managing multiple requests remotely.

Mental Health Specialist

Kaiser Permanente

Los Angeles, CA — Jan 2023 – Jan 2024

n Supported patients and staff in behavioral health units, ensuring safety and emotional stability.

n Assisted in crisis management and implemented

de-escalation techniques.

Store Manager

Comic Book Retail & Online Operations

Los Angeles, CA — 2021 – 2022

n Managed employees, scheduling, payroll, and inventory. n Oversaw both in-store and online orders, ensuring accuracy and timely fulfillment.

Personal Assistant

Biafora Realty

Los Angeles, CA — Oct 2021 – May 2022

n Organized schedules, communications, and client support for real estate operations.

n Coordinated property listings, showings, and maintained client correspondence.

Payroll Specialist

Infiniti Health, LLC

Van Nuys, CA — Mar 2021 – Sep 2021

n Processed payroll across multiple departments, resolved discrepancies, and ensured accurate compliance reporting. Factory Manager

Exact Staffing Agency

Los Angeles, CA — Mar 2019 – Nov 2020

n Supervised production teams, enforced safety standards, and achieved output goals while improving efficiency. HVAC Installer

Avalanche Air Inc.

Los Angeles, CA — Jan 2018 – Jan 2019

n Installed and serviced HVAC systems for residential and commercial clients, ensuring quality and safety standards. Security Officer

Global Agency

Burbank, CA — May 2017 – Dec 2018

n Patrolled facilities, ensured event safety, and responded to emergencies with professionalism.

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