Customer Service & Warehouse Associate Resume

Dawion Gholston

Avondale, AZ *****

*******************@*****.***

+1-480-***-****

Professional Summary

Answered a high volume of telephone calls from customers regarding payments, returns and charges to accounts

Recognized by customers who appreciated my extra efforts Assisted customers in the selection of products.

Working as a Package Handlers are responsible for warehouse duties including: the physical loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc. Fast Leaner and ready to learn.

Willing to relocate to: Atlanta, GA

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

DoorDash Delivery Driver

DoorDash-Arizona

March 2022 to Present

I’m a current gold member from DoorDash

Amazon Warehouse Associate

Amazon Warehouse-Phoenix, AZ

March 2022 to May 2024

Package Handlers are responsible for warehouse duties including: the physical loading, unloading and/ or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc. Warehouse Worker

Macys Logistics Warehouse-Goodyear, AZ

March 2020 to November 2022

Packing,training,replanting,picking and also communication leader, inventory control shelves, folding items neatly and ensuring display areas are visually appealing. Followed Macys guidelines for merchandise placement and ensure shelves are adequately stocked at all times.

Efficiently managed sales transactions using Macys point-of-sale system, ensuring accuracy in scanning and bagging items.

Addressed customer inquiries about pricing, discounts, and promotions with accuracy and clarity. Acquired thorough knowledge of Macys product lines and offerings, staying updated on new arrivals and seasonal collections.

Used this knowledge to answer customer questions and help them make informed purchase decisions. Kept the sales floor clean, organized, and presentable, paying attention to high-traffic areas. Management Specialist

Inventory Specialist

Walmart-Arizona City, AZ

Inventory Specialist

Walmart-Arizona City, AZ

Education

High school diploma

Tolleson Union High School

Present

Upper secondary education

Skills

• Writing skills

• Window caulking

• Reach truck

• Sanitation procedures

• Delivery driver experience

• Loader operation

• Barcode scanning for logistics

• Door hanging

• Rigging

• Restaurant experience

• Upselling

• English

• Climbing

• Assembly

• Order picker

• Nannying

• Quick service & fast food restaurant

• Customer relationship building

• Machining

• Warehouse supervisor experience

• Truck delivery (delivery method)

• Team management

• Leadership

• Babysitting

• Manufacturing

• Hotel experience

• Load & unload

• Forklift

• Order entry

• Grammar Experience

• Sales

• Truck driving

• Customer returns handling

• MRP

• Food production

• DOT (Department of Transportation) regulations

• City street navigation

• Quality control

• Plastics injection molding

• Dry van

• Window flashing

• Warehouse sorting

• Microsoft Excel

• Productivity software

• Schematics

• Sheet metal

• Negotiation

• Plumbing

• Window tinting

• Driver communication tools

• Commercial truck driving

• Management

• Purchasing

• Assembly line

• Hi-Lo

• Childcare

• Safe work practices

• Google Suite

• Human resources

• Metal stud framing

• Cherry picker

• Cash handling

• Load & Unload

• Tape measure proficiency

• Grocery store

• Numeracy

• E-commerce

• Blueprint reading

• Passenger vehicle

• Unloading

• Beauty & cosmetics sales

• Data entry

• Surveillance

• LOTO

• Communication skills

• Logistics

• Shipping & receiving

• Van driving

• Building finishing

• Delivery tracking applications

• Warehouse experience - Warehouse experience (3-5 years)

• Weight handling in the workplace

• Order picking

• Inventory management

• Route driving

• Conflict management

• Cash register

• Landscaping

• Quality assurance

• Highway driving

• Long-haul driving experience

• Concrete finishing

• Stick welding

• Microsoft Outlook

• Carpentry

• Glazing

• Order fulfillment

• Power tools

• Labeling

• Materials Handling

• iOS

• Welding

• Restaurant experience (1 year)

• Workplace health and safety regulatory compliance

• security guard (2 years)

• POS

• Soldering

• Warehouse management

• Math

• Telemarketing

• Heavy Lifting

• First aid

• Residential construction

• Time management

• Janitorial experience

• Working with people with autism

• Administrative experience

• Analysis skills

• Cabling

• Decision making

• Computer skills

• Microsoft Office

• Plastics blow molding

• Driving experience in rural areas

• Packaging

• Dedicated driving routes

• Warehouse management system

• Manufacturing standard operating procedures

• CGMP

• Home health

• Safe lifting practices

• Manufacturing facility

• Culinary experience

• Short-haul driving experience

• Picking & packing

• Over the road (OTR) driving routes

• Stock receiving

• Emergency management

• Manual handling

• Ingredient handling

• Driving

• SAP Warehouse Management

• Project management

• Freight

• Palletization

• Packing

• AS400

• Computer operation

• Manufacturing company experience

• Supervising experience

• Teamwork

• Inventory special management

• Security

• Baking

• RF scanner

• Warehouse worker

• Landscaping (1 year)

• Microsoft PowerPoint

• Delivery driving - Delivery driving experience (3-5 years)

• Hospitality

• Microsoft Teams

• Pallet jack

• Warehouse distribution

• Heavy lifting

• Precision measuring instruments

• Mobile devices

• Cooking

• Housekeeping management (1 year)

• Ability to follow instructions

• Housekeeping management

• Safety regulations

• Door hardware installation

• Box truck

• Oracle

• Technical Proficiency

• Apache

• AI

• Moving

• Lawn Care

• Sales management

• Industrial equipment

• Attention to detail

• CNC

• Loading

• Financial acumen

• Regional lane

• Task prioritization

• Mechanical knowledge

• Microsoft Word

• Car wash

• FCAW

• GPS

• Detailing

• Organizational skills

• Managing teams in warehouse setting - Largest team managed in a warehouse setting (1-5 team members)

• Basic math

• Inventory control

• Mac OS

• Computer networking

• Food service

• Paratransit

• Hand tools

• Machine learning

• Law enforcement

• Warehouse logistics management

• Factory experience

• Nutrition

• Siding installation

• GMP

• Product demos

• Customer service

• Regulatory reporting

• Computer literacy

• Construction

• Inventory replenishment

• Background checks

• Driving experience in city centers

• Night driving

• Operating systems

• Stocking

• Barcode scanners for deliveries

• Delivery detail verification

• Operating heavy equipment

• Communication management

• Personal protective equipment (PPE) adherence

• Order shipping

• Vinyl

• Outdoor work

Languages

• Spanish

Certifications and Licenses

Driver's License

Guard Card

First Aid Certification

CPR Certification

CDL

DOT Physical Certification

Food Handler Certification

Defensive Driving Certification

Class D

Door dash

Food deliveries

OSHA 10

OSHA 30

Medical Laboratory Scientist Certification

Certified Notary Public

Secret Clearance

CDL C

Non-CDL Class C

CDL B

Chauffeur's Permit

Class D Security

Forklift Certification

Welding Certification

Passenger Endorsement

ServSafe

Armed Security License

CDL A

Electric Pallet Jack Certification

Pallet Jack Certification

AWS D1.1

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