Administrative Professional with 15+ Years of Experience

Deborah A. Freeman

Ellenwood, GA ***** 404-***-**** holmes874

Summary of Qualifications

Organized and detail-oriented administrative and customer service professional with 15+ years of experience across government, retail, and technical service industries. Skilled in data entry, document management, purchasing, and compliance. Adept at streamlining processes, improving accuracy, and supporting cross-functional teams. Recognized for problem-solving skills, strong communication, and commitment to excellent customer service.

Core Skills

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)

Data Entry & File Management (Electronic & Physical)

Report Writing & Business Correspondence

Clerical & Administrative Support

Customer Service & Problem Resolution

Procurement & Inventory Management

Bluebeam Revu Oracle ERP SAP WMS EDI

Purchasing & Vendor Relations

Invoice Processing & Cost Estimation

Professional Experience

Premium Retail Services Retail Merchandiser

October 2024 – Present

- Coordinate product placement, stock rotation, and promotional displays across multiple retail locations.

- Monitor inventory levels, resolve stock issues, and ensure timely replenishment.

- Collaborate with store managers and vendors to maintain compliance with brand standards.

- Deliver excellent customer service while upholding visual merchandising standards.

Department of Transportation (via Wilmer Engineering) Quality Control Specialist – Database Modernization Project

June 2022 – June 2024

- Conducted quality control on legacy files and technical records during DOT database modernization.

- Accurately digitized, reviewed, and organized historical maps, files, and documentation.

- Ensured data integrity while processing and transferring complex government records.

- Supported engineering teams by verifying technical accuracy of records and documentation.

Georgia Department of Child & Family Services (via Focus of Georgia) Administrative Support Specialist – Food Stamp Division (COVID Response)

2021 – 2022

- Processed benefit applications and maintained accurate records for state food assistance programs.

- Interpreted and applied federal and state policies and compliance regulations.

- Drafted official correspondence and maintained program documentation.

- Delivered exceptional customer service while handling sensitive client information.

3D Fleet Repair Office Assistant / Customer Service

October 2014 – December 2019

- Prepared detailed service orders and invoices, maintaining accurate documentation.

- Ordered parts, tracked inventory, and resolved vendor issues.

- Provided customer service and managed client communications.

Education & Training

• High School Diploma (or equivalent)

• Computer Skills Courses – Microsoft Office (Excel, Word, Outlook)

• Company-Sponsored Training – Purchasing Procedures, Inventory Control, Vendor Management, Corporate Policies & Compliance

Contact this candidate