Administrative & Operations Professional

Charlie Nellinger

DeKalb, IL • 815-***-**** • ***********@*****.***

Administrative & Operations Professional

Detail-oriented administrative professional with experience in scheduling, front desk operations, client communication, record keeping, and office coordination across fast-paced service, fitness, and security environments.

Core Administrative Skills

Administrative Support • Scheduling & Calendar Management • Client Communication • Data Entry & Record Keeping • Front Desk Operations • Microsoft Office • CRM & Booking Systems • Office Coordination

Administrative & Operations Experience

Orangetheory Fitness — Sales Associate (Oct 2024 – Jul 2025) Managed front desk operations, scheduling, client onboarding, record maintenance, and daily administrative workflows. Supported retention and revenue through organized follow-up and communication.

Elite Sports Training Center — Assistant Facility Manager (Nov 2020 – Jun 2021) Handled scheduling, private session bookings, documentation, and client communication. Coordinated with staff to support daily facility operations.

Hy-Vee — Service Manager (Jul 2021 – Jul 2022)

Oversaw staff scheduling, customer service documentation, issue resolution, and daily operational coordination in a high-volume environment.

Leadership, Coaching & Program Management Experience UFC Gym Yorktown — Coach (Aug 2024 – Oct 2025)

Designed and implemented structured training programs while coordinating schedules, client communication, and session tracking.

Premier Martial Arts — Program Director (Jan 2024 – Oct 2024) Managed program schedules, maintained documentation, coordinated staff, and led community outreach and enrollment initiatives.

Premier Martial Arts — Head Instructor / Studio Manager (Oct 2022 – Oct 2023) Oversaw studio operations, scheduling, staff coordination, and administrative processes alongside instructional duties.

South Elgin Budokan Martial Arts — Kickboxing Coach / Program Director (Aug 2022 – Dec 2022)

Designed class schedules, maintained program structure, and supported administrative planning for training programs.

Security & Compliance Experience

Allied Security — Security Guard (Jul 2025 – Oct 2025) Controlled facility access, maintained logs, directed visitors, and conducted patrols to ensure safety and compliance.

GardaWorld Security — Security Officer (Jun 2020 – Nov 2020) Monitored building access, performed bag checks, and maintained a secure, professional environment. Education & Certification

Bachelor of Science in Anthropology — Northern Illinois University ISSA Personal Training Certification

References available upon request.

Contact this candidate