Network & Infrastructure Engineer with Field Expertise

MAJD NASSAN AGHA

Fairfax, VA +1-407-***-**** ******@*****.***

LinkedIn https://www.linkedin.com/in/majd-nassan-agha-2a754b290/ PROFESSIONAL SUMMARY

Network & Infrastructure Engineer Systems Analyst with over 4 years of experience in enterprise infrastructure and mission-critical technical support within 24/7 Healthcare environments. Expert in analytical troubleshooting, desktop administration, and end-to-end hardware deployment for clinical and executive staff. Proven track record in enforcing Standard Operating Procedures (SOPs), managing user provisioning via Active Roles, and ensuring high-performance technology availability through meticulous Layer 1 and Layer 2 optimization. CORE TECHNICAL SKILLS

Aruba Networks Aruba Central ClearPass Cisco Switching Pure Storage NetApp Rubrik HPE GreenLake Infoblox EcoStruxure Amis SaaS SolarWinds Active Directory Active Roles ServiceNow Data Center Operations Structured Cabling Fiber Optics Layer 1 & Layer 2 Networking Hardware Deployment Windows Server.

PROFESSIONAL EXPERIENCE

Network Engineer Inova Health System, Falls Church, VA May 2024 – January 2026

• Installed 500+ Aruba switches with complete fiber connectivity, SFP modules, and rack-and-stack operations for Patient Monitor System project

• Provided technical support for enterprise Cisco-to-Aruba migration serving 25,000+ users, executing hardware staging, physical installations, and Layer 1 troubleshooting

• Built staging/imaging lab infrastructure with structured cabling, fiber pathways, power distribution, and optimized rack layouts

• Installed SoluM USB Gateway systems across clinical facilities, managing physical installations, network connectivity, power provisioning, and data entry into AMIS SaaS platform for inventory management

• Installed Pure Storage and NetApp systems including fiber channel connectivity, SFP installations, and integration support

• Primary field engineer responsible for on-site network troubleshooting across all Inova locations, responding to connectivity issues, hardware failures, and network outages

• Performed multi-site field work using fiber testing equipment, SFP diagnostics, and link verification tools to resolve Layer 1 issues and maintain network uptime

Provisioning Infrastructure Specialist Inova Health care System June 2023 – May 2024

• Built customer cage infrastructure from scratch at Equinix Ashburn (DC5) and Elk Grove Chicago facilities, installing 100+ racks and cabinets with complete power, cooling, and network infrastructure

• Installed and terminated 1,000+ fiber optic connections (SM/MM) across MDA/HDA architectures with LC/SC/MPO connectors per TIA-942 standards

• Executed large-scale rack-and-stack operations for switches, servers, and storage arrays, managing PDU installations, cooling alignment, and professional cable management

• Installed and tested SFP/SFP+/QSFP modules for Cisco/Aruba platforms, performing link verification, power level testing, and compatibility troubleshooting

• Built inside plant cabling infrastructure includes cable tray installations, ladder racks, fiber pathways, and grounding systems supporting 100G/400G networks.

Deployment Lead Inova Health System, Falls Church, VA August 2023 – May 2024

• Led 15-person installation team across 100+ healthcare locations, coordinating equipment installations, rack mounting, and structured cabling

• Managed physical deployment of 1,000+ network devices with fiber/copper connectivity, power provisioning, and cable management

• Developed installation standards for structured Cabling and rack layouts, reducing installation time by 35% IT Infrastructure Specialist – ATM Systems Safe and Reliable Choice May 2019 – Mid 2023 (Hybrid/Remote)

• Provided remote and on-site technical support for ATM network infrastructure including hardware troubleshooting, connectivity resolution, and transaction processing system support

• Monitored system performance and maintained secure network connectivity via VPN, documenting configurations and maintenance procedures for financial systems

• Performed regular system audits to identify vulnerabilities and ensure compliance with security standards for financial transaction processing

EDUCATION

Bachelor of Applied Science (B.A.S.) – Cybersecurity Concentration George Mason University, Fairfax, VA Expected Graduation: December 2026 GPA: 3.6 Associate of Applied Science (A.A.S.) – Cybersecurity Northern Virginia Community College (NVCC) GPA: 4.0 CERTIFICATIONS

• CompTIA A+ Core 1 & Core 2 (Valid until December 2027)

• CompTIA Security+ (Valid until December 2027)

• CompTIA CySA+ (Cybersecurity Analyst) (Valid until December 2027)

• Network Management Certificate – Northern Virginia Community College

• Cybersecurity Career Studies Certificate – Northern Virginia Community College ACADEMIC HONORS & LEADERSHIP

• Dean's List Honoree – NVCC (Fall 2020, Spring 2021, Summer 2021, Fall 2021)

• Presidential Scholar – Northern Virginia Community College (Spring 2022)

• Dean's List – George Mason University (Fall 2023)

• Member – National Society of Leadership and Success (NSLS)

• Member – Phi Theta Kappa Honor Society

LANGUAGES

• English – Fluent

• Arabic – Native

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