Data Entry & Logistics Administrative Specialist
Resume:
KIMBERLY MASON
Hampton, VA *****
**********@*****.***
Professional Summary
To build a long-term career in Logistics, Shipping, Administration, Coordination and Operations that offers professional growth and continuous learning opportunities. Attention to Detail
Administrative Support
Business Math
Customer Service
Front Lobby experience
Adobe 9.0
Multi-line phone system
Logistics (Domestic & International)
Data Entry
Microsoft Windows Programs
Word-processing
Warehouse Experience
Calculator
Internet
Desktop Publishing
Word Processing
142 Cremona Drive
Newport News, VA 23608
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office/Warehouse Manager
Transocean-Suffolk, VA
November 2024 to November 2025
• Oversees the coordination and routing of shipments in TMS system.
• Contacted carriers and scheduled pickups (LTL, containers, and ground.
• Process / batch orders in the WMS shipping computer system.
• Organize paperwork before sending to the warehouse.
• Proficient with Microsoft Office.
• Support all office administrative duties.
• Strong supervisory and leadership skills.
• Excellent organizational skills and attention to detail.
• Excellent communication skills.
• Liaison between warehouse management and corporate office. Assistant Warehouse Manager
C&F Enterprise’s-Newport News, VA
September 2013 to November 2024
Manager of team of 3 office personnel and 7 product and handlers. Planning/Coordination for all special key accounts ($1.5 – 3.0 million worth of merchandise) shipped to specialty accounts. Scheduling key accounts for (5) divisions in a timely manner to meet ship dates and cancel dates on a weekly/ monthly basis. Paying close attention to routing specifications, ship dates and cancel dates. Setting up meeting request for key members of the team to discuss up incoming accounts, container management and scheduling a weekly basis with updates. Met all deadlines for shipping as required. Updated compliances as needed for key accounts. Updated key members of the data entry team.
Provided support within the distribution center, supporting warehouse and/or transportation operations to include data entry, maintaining files, processing warehouse shipping and receiving and/or transportation
(ground, LTL, and TL) paperwork. Completed orders using TMS that provided invoicing and shipping information. Processed daily sales orders given to warehouse staff from divisions. Using WTM to run daily reports on orders summarizing ship dates. Prepared documents, work order, bill of lading, commercial invoices.
Ensured completion of customer invoicing, mailing, filing, electronic processing and other related functions. Assisted customer service staff with questions regarding shipping, product availability, and general inquiries. Weekly verified carrier freight bills. Released sales orders to warehouse using WTM .Managed the training of newly hired employees. Anticipated and communicated potential issues and corrective measures with staff. Supplied monthly shipping reports for each division. Temporary-office Assistant
ARVON STAFFING-Williamsburg, VA
April 2013 to September 2013
Temporary-Training and Development Coordinator
Client-College of William and Mary-Training and Development Department Manage all of the logistical and administrative work needed to ensure instructor-led and online training programs run successfully. Coordinated training events within department and support implementation and maintenance of site training processes; ensure all student materials are available for both instructor- led and online courses. Provided administrative support for other operations units. Reconciled accounts for training and development accounts.
Administrative-Marketing Assistant
AH Environmental Consultants
January 2001 to December 2011
Answered and directed incoming phone calls. Provided comprehensive administrative and organizational support. Managed social media networking sites and update as necessary. Maintained client database. Created, edited, and revised documents and reports as required. Assisted with the design and distribution of proposals, documents and reports. Assisted with the management, filing and retrieving of information for clients and employees. Created proposals (RFP), marketing documents and packets. Maintained calendar and travel arrangements for all management. Archived documents electronically. Ordered supplies company wide.
Dealt with professional highly sensitive and confidential information. Education
Upper secondary education
DENBIGH HIGHSCHOOL-Newport News, VA
BUSINESS
STRAYER UNIVERSITY
Skills
• Quality management
• Event coordination
• Inventory control
• Sales administration
• Accounting systems
• Coordinating office moves - Office moves coordinated (2-3 moves)
• Managing teams in warehouse setting - Largest team managed in a warehouse setting (More than 20 team members)
• Continuous improvement
• Problem-solving
• Project Management
• 10 key typing
• Rail freight
• Team management
• Inbound logistics
• Business Math
• Phone call management
• Basic math
• Frontline customer support management
• Adobe 9.0
• Computer skills
• Logistics coordinator experience
• Expenditure monitoring
• Air freight
• Data collection
• Microsoft Word
• EDI
• Filing
• Forklift
• Microsoft Powerpoint
• Processing cash transactions
• Warehouse logistics management
• Improving operational efficiency
• Senior leadership
• OSHA
• Oracle Transportation Management
• BlueYonder (JDA)
• Microsoft Windows Programs
• Microsoft Access
• Logistics - Logistics experience (6-10 years)
• Profit & loss
• Microsoft Outlook
• Desktop Publishing
• Staff supervision
• Administrative experience
• Interpersonal skills
• Client email correspondence
• Leadership
• Client interaction via phone calls
• Office management
• Microsoft Office
• Financial transaction processing
• Transportation planning
• Data entry
• Correspondence management
• Inventory turnover analysis
• Stocking
• Mainframe
• Call center experience
• Logistics inventory management
• Container
• Order fulfillment
• CRM system proficiency
• Excel data analysis
• Google Suite
• Managing logistics operations teams - Largest logistics operations team managed (16-20 team members)
• Financial record maintenance
• Business development
• Inventory auditing
• Recruiting
• Conflict management
• Pivot tables
• Microsoft Project
• Typing
• Logistics management
• Data reporting
• Shipping & Receiving
• Algebra
• Dispatching
• Adobe Acrobat
• Records management
• Writing skills
• Guest services
• Organizational skills
• 3PL
• Windows
• Warehouse management system
• Inventory management
• Data visualization software proficiency
• Supply chain transportation management
• Warehouse Distribution Experience
• Time management
• Customer support experience within e-commerce industry
• Virtual client meetings
• Microsoft Teams
• Procedural guides
• Warehouse Management
• Communication platforms
• Financial data reconciliation
• Managing clients in a customer support role
• Truck freight
• Phone communication
• School experience
• Expanding distribution networks in a logistics operations role - Largest distribution network expanded in a logistics operations role (1-10 locations)
• Data Entry
• RF scanner
• Payroll
• Supplier management
• Office activity coordination
• Front Lobby experience
• Distribution operations - Distribution operations experience (11-15 years)
• Warehouse Experience
• Administrative Support
• Customer support
• SAP
• Salesforce
• Communication skills
• Order processing
• Newport News, VA 23608
• Word processing
• Calculator
• Overdimensional freight
• Office record organization
• Technical Proficiency
• Account management
• Phone etiquette
• Manufacturing company experience
• Continuous improvement standards implementation
• Demand planning
• Budgeting
• Construction
• Record keeping
• Editing
• Data management
• Project management
• Social Media Management
• Management
• Accounts receivable
• Databases
• Climbing
• Office supply management
• Clerical experience
• Performance Improvement (PI)
• Managing budgets in a finance role
• Customer relationship management
• Data quality management
• Contracts
• Outbound logistics
• Training & development
• Warehouse supervisor experience
• Assurance process oversight
• Appointment scheduling
• Executive administrative support
• Warehouse experience
• Manufacturing
• Multi-line phone systems
• Upselling
• SPS Commerce
• Project implementation
• Project management software
• Accounts Payable
• Medical coding
• GPS
• MRP
• Financial analysis
• Customer communication
• Client invoicing
• Math
• Pricing
• Analysis skills
• Freight
• Relationship management
• Developing staff training programs as an office manager - Staff training programs developed as an office manager (1 program)
• Customer service
• Order entry
• Payroll processing
• Multi-line phone system
• Microsoft Excel
• Workplace health and safety regulatory compliance
• Fleet management
• Order tracking
• Word-processing
• (Domestic & International) SHIPPING
• Negotiation
• Grammar Experience
• Customer support ticket management
• Customer Service
• Attention to detail
• Transportation documentation for distribution operations
• Computer operation
• Managing freight management projects - Largest number of freight management projects managed yearly (More than 10 projects)
• Operations management
• VITALS
• QuickBooks
• Accounting and finance experience
• Productivity software
• Internet
• Intermodal transportation
• SAP Supply Chain Management
• Root cause analysis
• Inventory planning
• Team training
• Customer inquiry handling
• Financial close processing
• AI
• Improving customer support response time
• Transportation management systems
• Social media platforms
• Data storage
• Freight forwarding logistics
• E-commerce
• Inventory records
• Transcription
• Spreadsheets
• Supply chain
• ERP systems
• Office experience
• Teamwork
• Google Calendar
• Document management
• Client communication
• Sales
• Proofreading
Certifications and Licenses
Driver's License
Certified Administrative Professional
Pallet Jack Certification
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