Finance Management

Nicole Calles

**** *.***** **. ********** Park, AZ 85340

623-***-**** (Cell phone)

*************@*****.*** (Email)

PROFILE

A Motivated, Proactive Individual with a Solid Foundation of Career Preparation in:

• MANAGEMENT • FINANCE

EMPLOYMENT EXPERIENCE

Abel’s House Inc.

Sober living home

Administration Manager/ Co-Owner

December 2018- Current

● Resident Management & Safety: Enforce house rules, including curfews and drug/alcohol abstinence, conduct drug screenings, and manage resident admissions and discharges.

● Daily Operations: Oversee daily house functions, including morning/evening check-ins, monitoring chores, assigning bedrooms, and conducting room inspections.

● Administrative Tasks: Manage resident records, document activities and interventions in resident files, collect rent or program fees, and maintain records for compliance with policies.

● Property Management: Maintain the physical property, coordinate repairs, maintain inventory of household supplies, and ensure the facility is clean and safe.

● Support & Community Building: Foster a supportive environment for recovery, conduct house meetings, and assist with crisis intervention or de-escalation.

● Compliance & Reporting: Ensure the home complies with local, state, and safety regulations, and report to the facility owner or Board of Directors regarding safety or resident progress.

● Proficiency with computer applications (e.g., Microsoft Office), documentation, and record-keeping.

● Financial Management: Collecting rent, managing budgets, and keeping accurate financial records.

● Occupancy Management: Handling marketing, resident admissions, interviews, and discharges to maintain full occupancy.

● Documentation: Maintaining accurate records for incident reports, resident progress, and compliance.

● Recruiting, training, and managing house managers or support staff.

● Conflict Resolution: Addressing conflicts between residents and managing emergency situations.

● Community Relations: Coordinating with local treatment providers, clinical staff, and neighbors. AZ Department of Child Safety

March 2017—December 2018- 1 Year 10 Months

Cost Allocation Analyst Grade 20

● Completes preliminary steps of Cost Allocation,IETEC for Risk Management Statewide Assessment and Postage,Update percentages in the bases of the pools based on the memos received from GCR and Budget office

● Runs Queries in DataMart for Cost Allocation

● Emails Cost Allocation error reports before each CA run to Budget office

● Request three runs monthly from GAO for Cost Allocation

● Clears all rejected documents from the Cost Allocation runs

● Updates desk procedures for Cost Allocation Processing as needed

● Assists with Cost Allocation amendments throughout the year

● Completes various Transfers

● Completes Budget adjustments

● Audits front end splits to ensure the percentage is correct

● Coordinates Huddle board and monthly schedule

● Completes Monthly Review of General Ledger

● Performs other duties as assigned

AZ Department of Revenue

July 2016—September 2016- 3 Months

Administrative Services Officer II Budget Office Grade 21

● Monitored expenditures and updated expenditure tracking log daily

● Ensured there was enough funds to cover expense for requests from program areas

● Completed IET’s to move Budget to proper object code if spending plan didn’t have enough to cover expense requested

● Updated spending plans

● In charge of four districts spending plans

● Created requisitions in Procureaz

● Created Purchase orders

● Created receipts for all incoming invoices for the agency

● Performs other duties as assigned

AZ Department of Education

November 2012-July 2016- 5 Years

Accounts Payable Manager Grade 22

● Monitoring adherence to financial standards and regulations

● Approved requisitions, Invoices,Pcards,Chargebacks,,Fleet Management, All rents for all locations in the ProcureAZ and AFIS systems

● Manages team member’s workload, training, and completion of annual evaluations

● Ensures all administrative vendor payments are processed accurately and in a timely manner

● Ensures the proper maintenance and processing of transfers related to inter-agency administrative pass-through activity as well as transfers to obtain appropriate State Match funds from sister agencies to pay administrative invoices

● Point person for troubleshooting system accounting and reporting issues

● Development of operational procedures and documentation of data flow

● Completes the federal draw down daily via G5 and AFIS

● Completes draw downs in the payment management system, Dept. of Justice funds

● Prepares monthly Use Tax reports for Dept. of Revenue

● Provides accounting assistance to business managers as needed throughout the agency

● Perform other duties as assigned

AZ Department of Education

November 2005- November 2012- 7 Years

Program Project Specialist I Grade 18

● Preparing and monitoring expenditures, revenues, and appropriation analysis of multiple funds and programs; reviewing all documents as an internal control.

● Management of multiple funds and its expenditures, transfers and reconciliations.

● Preparing and tracking transfers, balancing the state match fund 2500 to the state accounting system, AFIS, manual entries and ACH setups and updates.

● Daily balancing of accounting systems.

● Provided guidance on WIA/TAA program and ordered funds for these programs from DES

● Managed all agency Chargebacks & employee purchasing cards including Travel cards, paid invoices in Procureaz, paid all rents for all locations, Fleet Management

● Acted as back up supervisor as needed

● Perform other duties as assigned

Discover Financial Services

June 1999- November 2005- 6 Years 6 Months

Senior Account Manager

● Demonstrated excellent customer relations by servicing existing card account holders

● Consistently followed policies and procedures

● Mentored new employees and provided skills training

● Resolved numerous problem and complaints from customers Red Devil Italian Restaurant

January 1996-June 1999- 3 Years 6 Months

Dining room Supervisor and Server

● Successfully scheduled and maintained a staff of 20

● Reconciled cash and receipts daily

● Maintained flow of dining room service

SKILLS AND KNOWLEDGE

● Accounting principles (GAAP)

● Arizona State accounting policies and procedures

● Fund Accounting/ Encumbrances

● Professional auditing standards and procedures

● Systems Accounting

● Internal control structures

● Federal regulations, Arizona Revised Statutes, applicable state and agency policies and procedures

● Effectively and efficiently use electronic data processing equipment, software/programs (like Excel,Access,Word,Powerpoint), and accounting systems Procureaz, APP, ASAP and AFIS

● Demonstrates sound judgment

EDUCATION

Central High school diploma 1999

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