Support Operations Specialist-Hands-on Warehouse Leader

Timothy E. Fears

Evansville, IN • 760-***-**** • *********@*****.***

I am applying for the Support Operations Specialist position and am excited to bring more than 30 years of operational, warehouse, distribution, and inventory experience to your team. After many successful years in leadership roles, I have made a deliberate decision to transition back into an individual contributor position. I’m at my best when I’m directly involved in the daily flow of operations — supporting shipping and receiving, maintaining accurate inventory, ensuring quality standards, and keeping the warehouse organized and running smoothly. This transition reflects what I genuinely enjoy about the work: being hands-on, detail-focused, and accountable for the tasks that keep a warehouse moving. My background gives me a deep understanding of operational processes, safety expectations, and Lean practices, and I bring that same level of consistency and professionalism to every assignment. I’m ready to contribute immediately, learn your systems quickly, and be a reliable part of your team. Thank you for your time and consideration. I look forward to the opportunity to support your operation.

Core Skills

• Shipping & Receiving

• Strong computer skills

• Order Picking & Packing

• Inventory Control / Cycle Counting

• Returns Processing

• Employee development and motivation

• Communication and conflict management skills

• Managing budgeting and forecasting

• Manage department key business metrics

• Forklift & Warehouse Equipment Operation

• WMS / RF Scanning

• Lean / 5S Practices

• Quality & Accuracy Assurance

• Safety Compliance

• Palletizing & Material Handling

Professional Experience

TaylorMade Golf – Evansville, IN (2018–2025)

Warehouse & Distribution Operations

• Performed daily warehouse tasks including picking, packing, shipping, receiving, and inventory control.

• Processed returns with high accuracy, ensuring correct disposition and system updates.

• Supported cycle counts and inventory audits to maintain strong stock accuracy.

• Used WMS and RF scanners to track inventory, verify orders, and troubleshoot discrepancies.

• Maintained a clean, safe, and organized work area using Lean/5S practices.

• Assisted with quality checks to ensure outbound orders met customer expectations. TaylorMade adidas Golf – Carlsbad, CA (1996–2018)

Distribution Operations (Hands On Support)

• Performed core warehouse functions across multiple distribution centers, including order fulfillment, receiving, and inventory control.

• Picked, packed, and shipped equipment and soft goods with a focus on accuracy and on time delivery.

• Conducted cycle counts and supported inventory reconciliation.

• Operated forklifts and warehouse equipment to move, stage, and load materials.

• Helped troubleshoot order issues and supported continuous improvement efforts. Thermoscan Inc. – San Diego, CA (1993–1996)

Shipping & Inventory Specialist

• Prepared domestic and international shipments, ensuring correct documentation and packaging.

• Performed inventory control tasks including stock checks, adjustments, and reporting.

• Coordinated inbound and outbound materials and maintained accurate records in the WMS.

• Supported warehouse staff with picking, packing, and material handling. Education & Training

• Lean PDCA Tools & Root Cause Analysis — SDSU Extended Studies

• Human Relations for Supervisors — RCC College

• Introduction to Production & Operations Management — RCC College

• Manufacturing Resource Planning (MRP)

• Time Management Seminar

• Equipment & Chemical Use Seminar

References

Available upon request.

Contact this candidate