Operations Leader with Compliance Expertise
Resume:
NEPHTALI
ORTIZ JR.
******@***.***
Jacksonville, Florida 32244
Bold Profile
Cultivated strong communication channels across all organizational levels to enhance operational efficiency and uphold safety standards. Cultivated a collaborative team culture through strong communication and problem-solving skills, resulting in measurable outcomes in dynamic environments.
SUMMARY
HIGHLIGHTS
• Excellent communication skills
Supervision and management
experience
•
Supply chain and resource
management
•
• Quality Assurance expertise
• Warehouse management systems
• Training and development
• Loss prevention training
• Interrogation techniques
• Investigations expertise
Expertise in Quality Control
processes
•
FSCJ
Jacksonville, USA • 01/2018
First Responder EMT: Medical
U.S. Air Force
Wichita Falls, USA
Certification of Technical Studies :
Aviation Maintenance
FSCJ
Jacksonville, USA • 01/2016
Bachelor of Science: Risk
Management
EDUCATION
Proficient Auto Logistics - Director, Quality and Compliance Jacksonville, Florida • 12/2025 - Current
Racetrac Corporation - General Manager
Jacksonville, FL • 01/2024 - 04/2025
Pilot Flying J - General Manager
Southeast • 08/2023 - 11/2023
EXPERIENCE
Led cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
•
Facilitated stakeholder engagement sessions, fostering collaboration and aligning project objectives with company vision.
•
Established performance metrics to evaluate team effectiveness and drive continuous improvement efforts.
•
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
•
Directed daily operations to enhance efficiency and customer service at multiple locations.
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Implemented strategic initiatives to optimize inventory management and reduce costs.
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Mentored and trained managers to improve team performance and operational standards.
•
Analyzed market trends to identify growth opportunities and drive revenue increase.
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Oversaw budgeting processes, ensuring alignment with corporate financial objectives.
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Fostered a culture of safety compliance, resulting in improved workplace safety records.
•
Generated and executed business plans for travel center and restaurant operations to achieve standards, sales, profit objectives, and customer satisfaction.
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Ensured compliance with security, safety, transportation management, and logistics standards in line with DOT, OSHA, and company regulations.
•
CERTIFICATIONS
CGMP Certified Aircraft
Maintenance Technician, U.S. Air
Force, 2000-01-01
•
Lean Six Sigma Certification,
Professional Certification Body,
2022-01-01
•
Biomat USA - Center Manager/ Quality Manager
Southeast • 05/2022 - 07/2023
Venus Fashions - Director, Security and Safety Operations Jacksonville, Florida, USA • 10/2016 - 07/2021
GE / Unison - Quality Control Inspector
Jacksonville, MO • 12/2001 - 03/2002
U.S. Air Force - Aircraft Armament Systems Technician 08/1997 - 08/2001
Managed operations of a Plasma Collection Center ensuring compliance with FDA/EU regulations and overall performance.
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Developed action plans for maximizing center efficiency while managing personnel functions such as hiring, training, and performance management.
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Oversaw budget preparation and facility management to meet production targets and quality goals.
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Managed inventory processes, optimizing supply chain efficiency and minimizing waste.
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Oversaw budget management, ensuring cost-effective resource allocation within center operations.
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Created and implemented company-wide safety and security policies and procedures.
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Collaborated with department heads to enhance safety programs, leading to reduced workers' compensation costs.
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Managed external security contractors and oversaw security system installations.
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Developed and implemented performance metrics to enhance operational efficiency across departments.
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Led cross-functional teams to drive strategic initiatives and achieve business objectives.
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Conducted thorough inspections of products to ensure compliance with quality standards.
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Documented inspection findings, identifying defects and recommending corrective actions.
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Collaborated with production teams to resolve quality issues and enhance operational efficiency.
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Trained new inspectors on quality control processes and inspection techniques.
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Diagnosed and resolved hardware and software issues in armament and weapon systems.
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Executed preventative maintenance and structural repairs on aircraft components to ensure operational safety.
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Led troubleshooting efforts during critical missions, minimizing downtime through effective problem-solving strategies.
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Coordinated logistics for armament transportation, ensuring compliance with safety regulations throughout processes.
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