Versatile Junior Project Manager Candidate with PMP certification

Charisse Chung

***********@*****.*** HK +852-********

Objective

Executive Assistant with 19 years of customer-centric experience, including supporting leadership at GE HealthCare. Self-directed professional with PMP certification, enabling me to manage project lifecycles, track milestones, and coordinate cross-functional teams. Currently pursuing Artificial Intelligence Governance Professional (AIGP) certification, reflecting my commitment to continuous learning and adapting to emerging technologies. Skilled in bridging executive support with project coordination to deliver results in fast-paced environments. Work Experience

Executive Assistant, GE HealthCare, Hong Kong

05/2023 – 10/2025

Provided high-level administrative support to senior executives, managing complex calendars, travel, and confidential correspondence to enable leadership focus on strategic priorities.

Spearheaded planning and execution of corporate events and special projects, managing end-to-end project lifecycle from conception to completion, consistently delivering within budget and achieving a 20% reduction in administrative delays. Served as key liaison between leadership, internal staff, and external stakeholders, facilitating cross-functional communication and ensuring alignment across project teams. Managed vendor contracts and supplier negotiations for events and initiatives, ensuring cost-effectiveness and high-quality service delivery. Cultivated strong relationships with external partners, ensuring seamless collaboration for company-wide initiatives.

IT Admin Officer, China Bohai Bank Co.,Ltd, Hong Kong 01/2021 – 12/2022

Collaborated with vendors and internal teams to manage IT solution contracts, including tracking software upgrades and hardware installations, ensuring timely renewals and operational efficiency.

Developed and maintained documentation for IT processes and system configurations, improving team response times and supporting audit readiness. Provided technical support across multiple departments, resolving hardware, software, and connectivity issues to maintain productivity.

Flight Purser, Cathay Dragon Airlines Ltd, Hong Kong 01/2001 – 10/2020

Led cabin crew operations, overseeing pre-flight briefings, task delegation, and in-flight service delivery.

Managed emergency procedures and safety protocols, maintaining a 100% safety audit record.

Trained and mentored junior crew members, improving team performance and contributing to a 10% increase in positive passenger feedback.

Delivered exceptional customer service, handling special requests, resolving conflicts, and promoting loyalty programs, boosting onboard sales revenue by 15%. Education

Bachelor (Hons) Business & Management, WREXHAM UNIVERSITY, Hong Kong 09/2024 – 06/2025

Advanced Diploma, Digital Marketing, HKU Space, Hong Kong 11/2021 – 07/2022

Skills

Languages

English Fluent Mandarin Fluent

Cantonese Native

Certificates

Project Management Professional(PMP), Project Management Institute (PMI) 10/2025

AI for everyone, Deep Learning

06/2025

Prompt Engineering Basics, IBM

06/2025

Generative AI: Introduction & Application, IBM

01/2026

Microsoft Office Suite Teams/Zoom Social Media Concur: Expenses/Travel AI Tools: Grok3, Canva, Gamma Communication Adaptability Time Management Collaboration Problem Solving

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