Customer-Focused Hospitality Leader with Management Experience
Resume:
Keyunte Jack
Keyunte Jack
Texarkana, Texas 75501
*******************@*****.***
Skills
Results-focused management professional offering 20 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Hardworking General Manager focused on producing quality food and providing excellent customer service. Trained in food safety and handling. experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. . Experience
Wendy's Metairie, La
June 2017- November 2017
Shift Supervisor
Maintained quality food while delivering good customer service. Engaged in deployment of aces in places to ensure safety and health standards. Rally’s New Orleans, La
April 2015-November 2016
General Manager 40,000 Salary
Took necessary steps to meet customer needs and effectively resolve food or service issues. Communicated clearly and positively with coworkers and management. Resolved guest complaints promptly and professionally. Carefully maintained sanitation, health and safety standards in all work areas. Initiated program that standardized employee training. Wendys New Orleans, LA
July 2014-March 2015
Shift Manager
Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Assisted management with monthly inventory control and weekly stock ordering. Scheduled activities and equipment use, using information about daily menus to help coordinate cooking times. Rally's New Orleans, LA
February 2009- August 2013
Assistant Manager
Prepared items according to written or verbal orders, working on several different orders simultaneously. Quickly unloaded product shipments and stocked freezers. Took initiative to find extra tasks when scheduled duties were completed. Followed all established restaurant practices and procedures. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Education
1997 Arkansas High School Texarkana, AR
High School Diploma
Awards
Served as key contributing member to Leadership team. Achieved Servsafe certificate for 5 yrs
8/14-2014 - 8/13/2019
Certification Number #11387992
Highlights
Operations management
Staff development
Inventory control
Change management
Staff training
Reliable and punctual Cash handling
Neat, clean and professional appearance
Comfortable standing for long time periods
Math and language skills
Proven leader
Excellent multi-tasker
Asking Salary
$40,000
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