Scrum Master with Operations Leadership and Process Improvement
Resume:
EMPLOYMENT HISTORY
Operations Manager, Willis Towers Watson, Short Hills, NJ
APR 2023 – MAY 2024
Operations Manager, Amazon, Carteret, NJ
JAN 2018 – NOV 2021
Housekeeping Supervisor, Atlantic Health System, Morristown, NJ JUN 2021 – SEP 2021
Operations Assistant, Brilliant Earth, Secaucus, NJ EDUCATION
SEP 2018 – JUN 2021
Bachelor of Science: Finance & Supply Chain Management, Rutgers, The State University of New Jersey, Newark COURSES
JUL 2021 – OCT 2021
Professional Scrum Master (PSM) at Professional Scrum Master (PSM) SKILLS
Project Coordination Team Collaboration Cross-Functional Leadership Operational Efficiency Change Facilitation Continuous Improvement Problem Solving Facilitation Skills
Newark, NJ (US)
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DOMINIC ADUBONSU
SCRUM MASTER
PROFESSIONAL SUMMARY
Scrum Master with years of operations leadership in logistics and facilities, leveraging asset and inventory management, workflow optimization, and process improvement to align teams and accelerate delivery. Applies Agile practices and SOP development to streamline operations, enhance performance monitoring and financial controls, and mentor cross-functional teams for measurable productivity gains. Seeks to institutionalize sustainable Scrum practices that drive continuous improvement and deliver tighter cost control.
Maintain up-to-date records of all incoming and outgoing materials including tracking numbers. Participate in team meetings focused on identifying opportunities for process optimization. Maintain accurate records of inventory, orders, and shipments. Develop and suggest new strategies and tactics for improvements. Assist in the development and implementation of standard operating procedures (SOPs) for various tasks. Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Developed initiatives for process improvement and reviewed and assessed ongoing operations. Planned delivery routing, team workflows and promotional initiatives. Presented performance and productivity reports to supervisors. Maintained records of room assignments, special requests from guests, and the status of vacant and occupied rooms. Created and implemented daily cleaning schedules for staff members. Coordinated with other departments within the hotel to ensure a smooth flow of operations. Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness. Supervised day-to-day facility operations in accordance with set policies and guidelines. Developed materials for onboarding and team-building sessions. Monitored inventory levels and ordered new supplies to prevent shortages. Planned routine operations and special projects under the direction of the operations manager.
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