Defibrillator, CPR, First Aid Certified, and Accident Investigator

MARK ARMSTRONG

***** ***** ****, ********** ** **140 Phone: 240-***-****

Email: *********@*****.***

Dynamic and detailed-oriented professional with extensive experience as an Order Picker and Forklift Operator at Corelle Brands. Proven track record in achieving high picking accuracy and maintaining safety standards. Skilled in equipment operation and training, with strong teamwork abilities and a commitment to operational excellence. OSHA certified and a dedicated member of the Safety Committee.

Order Picking

Product Picking

Safety

Order Picking and Processing

Picking Accuracy

Forklift Operator

ORDER PICKER – FORKLIFT OPERATOR 6/2017 TO CURRENT

Corelle Brands – Greencastle

Operated pallet jacks and hand trucks to move products efficiently within warehouse.

Selected, picked, and packed orders accurately for timely delivery.

Quality control – Making sure that count and locations are the correct amount and if not made sure that it was fixed.

Maintained cleanliness and organization of work area to ensure safety standards.

Followed safety protocols while handling equipment and managing inventory.

I am a company ERT and have my OSHA 10 and 30 Certification and a member of the company Safety Committee.

I am the backup dock checker. I appoint loads to the dock to be loaded at certain times and ensure they are on the correct docks. I also make sure the loads are correct and check the load weights.

Equipment and job trainer.

REFRIGERATIN AND AIR CONDITIONING TECHNICIAN 05/2016-06/2017

CSI (Commercial Services Incorporated) – Hagerstown, MD

Diagnosed and repaired refrigeration and air conditioning systems to ensure optimal performance.

Installed and maintained HVAC equipment, adhering to industry safety standards.

Conducted routine inspections to identify potential issues and implement preventative measures.

Collaborated with team members to enhance system efficiency and reduce downtime

Tested and received my EPA 609 Certification.

FORKLIFT OPERATOR AND UTILITY (MAINTENANCE) 05/2003 - 05/2016

Target – Chambersburg PA

Operated forklifts to transport materials efficiently within warehouse environment

Conducted routine safety inspections on equipment to ensure compliance with operational standards.

Trained new staff on the proper forklift operation and safety protocols, enhancing team productivity.

Coordinated with inventory teams to manage stock levels and optimize storage solutions.

Charged batteries. I did some maintenance and cleaning on conveyor lines. Maintenance on various other things like PMS’s on docks.

A trainer and company ERT.

Safety checks and surveys for the company.

CALLER REPRESENTATIVE 08/2000 – 5/2003

US Census Bureau - Hagerstown, MD

Managed inbound and outbound calls, ensuring customer satisfaction and timely resolutions.

Developed comprehensive knowledge of company products to provide accurate information to clients.

Collaborated with team members to streamline call processes, enhancing operational efficiency.

Trained new representatives on the best practices for effective communication and customer service.

Did surveys such as The American Community Survey, TPOPS (Economic Survey) and Crime Survey for the FBI.

EDUCATION:

High School Diploma 06/1981

Northern High School, Calvert County, MD

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