Medical Administrative Assistant with HIPAA Expertise

Deneisha Harris

*** ******** ***** *********, ** 35120 205-***-**** *************@*****.***

PROFESSIONAL PROFILE

Well-rounded professional backed by healthcare industry and customer service experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Facilitate the efficient flow of patients while remaining focused on managing priorities and ensuring patient confidentiality.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Manage deadlines and meet quality standards with accuracy and consistent attention to detail.

Build positive relationships and work collaboratively with company departments and team members.

Regarded as a natural people person with strong interpersonal communication skills.

Microsoft Office Applications – Word and Outlook.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Transcription Basic Coding Skills for ICD-10 & CPT

Check In Check Out Data Entry Release of Information Medical Laws & Ethics Claims Appeal Process

HIPAA Compliance Medical Terminology Medical Billing Knowledge Billing Cycle

CMS 1500 Claim Form Medicare Medicaid HMO PPO Insurance Verification Anatomy & Physiology

Patient Processing Patient Registration Medical Records Management Third Party Billing

EDUCATION

Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2026

Introduced to the following concepts:

Medical terminology, medical billing and coding, claims processing, medical office procedures, insurance verification, accounts receivable, collections, co-pays, and deductibles.

Electronic health records systems and healthcare claims preparation and submission processes.

Coding for diseases, surgeries, and medical procedures using ICD-10, CPT, and HCPCS coding systems.

Organizing, analyzing, and examining health insurance claims for reimbursement and resubmitting rejected claims.

HIPAA rules and regulations related to patient information privacy and security.

Sylacauga High School – Sylacauga, AL Diploma, 2016

HEALTHCARE INDUSTRY EXPERIENCE

Resident Assistant 11/2022 – 12/2023

Kirk Wood By the River- Birmingham, AL

Distributed medications, gave medication reminders, and assisted with activities of daily living.

Completed light housekeeping duties to ensure a welcoming environment.

Documented activities and conditions via paper and Kiosk and safeguarded private information.

Caregiver 09/2022 – 11/2022

Amanda Senior Care – Birmingham, AL

Provided companionship, distributed medications, and assisted with activities of daily living.

Handled light housekeeping duties, prepared meals, and transported to locations outside the home.

Maintained documentation via paper.

Ensured privacy of sensitive and confidential information.

ADDITIONAL EXPERIENCE

Server / Cashier / Customer Service 12/2025 – Present

Taziki's Mediterranean Café – Birmingham, AL

Provide customer service, advise daily specials, and use sales techniques to increase food and beverage revenue.

Take food and beverage orders from patrons and enter them accurately into computer system for kitchen staff.

Effectively communicate with kitchen and bar staff and ensure the table stayed clean throughout the meal.

Collect payments from patrons, process credit card transactions, handle cash and used Point of Sale system.

Career break to focus on family requirements in caring for young children (12/2023 – 12/2025)

Line Worker 06/2019 – 08/2021

Honda Manufacturing Warehouse – Lincoln, AL

Performed product assembly process within assigned work area in a team-oriented environment.

Paid close attention to detail and followed work instructions to ensure proper part assembly.

Worked at required pace to meet daily production schedules.

Ensured quality meets specifications and quickly addressed quality concerns.

Cashier / Crew Member / Customer Service 08/2015 – 06/2019

McDonald’s – Chelsea, AL (06/2016 – 06/2019)

Burger King – Chelsea, AL (08/2015 – 06/2019)

Trained new hires to ensure thorough understanding and compliance with company policies and procedures.

Worked in drive thru, took orders, operated cash register, accepted payments, and made accurate change.

Performed various tasks including food production and serving customers at the front counter.

Ensured accuracy of cash drawer and maintained a clean and organized workstation and guest area.

Worked in a fast paced, team environment and communicated effectively with managers and co-workers.

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