Experienced Custodial & Customer Service Professional
Resume:
Colleen Dugan
Levittown, PA **056
*********@*****.***
Professional Summary
Reliable and hardworking professional with experience in customer service and custodial maintenance. Five years of experience with USPS handling customer transactions and package processing, along with full-time facility cleaning experience within a public school district. Known for strong work ethic, attention to detail, and maintaining safe, clean environments. Work Experience
Full-Time Cleaner - Pennsbury School District (2020 – Present)
• Clean and sanitize classrooms, restrooms, hallways, and common areas
• Respond quickly to spills and safety hazards to maintain a safe environment
• Perform routine maintenance and general upkeep of school facilities
• Follow established cleaning and safety procedures
• Ensure building readiness for students and staff daily Clerk - United States Postal Service (2015 – 2020)
• Processed incoming and outgoing mail and packages efficiently
• Assisted customers at front service window with shipping and postal services
• Handled cash and electronic transactions accurately
• Resolved customer inquiries in a professional manner
• Maintained organized and productive workflow in a fast-paced setting Education
High School Diploma - Conwell-Egan Catholic High School (2004) Skills
• Cleaning & Sanitation
• Facility Maintenance
• Spill Response & Safety Awareness
• Customer Service
• Cash Handling
• Time Management
• Teamwork & Reliability
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