Front Desk & Facial Specialist Professional
Resume:
Yeney Vega-heredia
Phone: 786-***-****
Email: ************@*****.***
Address: ***** ** *** ** ** APT 215 Miami FL,33157 CONTACT
Greet and assist customers, creating a welcoming and professional first impression Manage high-volume phone lines, directing calls and providing accurate information Support daily office operations including paperwork, payments, and client coordination Maintain a clean, organized front desk and waiting area Assist with administrative tasks to ensure smooth business operations Hands on training with facial treatments
Product knowledge
Sanitation & safety procedures
Studying anatomy & physiology of the skin
PROFESSIONAL
EXPERIENCE
EDUCATION
CERTIFICATES
Receptionist
High school diploma
Facial Specialist course
Miami Acura 2023-2026
SouthRidge Senior Highschool 2015-2019
Robert Morgan Ed center & Technical College 2024-2025 Facial Specialist License
Barbicide Sanitation Certificate
SKILLS & TECHNIQUES
Customer Service & Client Relations
Appointment Scheduling & Calendar Management
Multiline Phone Systems
Payment Processing & POS Systems
Bilingual Communication
Organization & Time Management
INTRODUCTION Customer-focused professional with experience in front desk operations, client relations, and administrative support. Known for creating welcoming environments, managing high call volumes, and delivering efficient, organized service in fast-paced settings. REFERENCES
Miami Acura, Office Manager
*****.********@************.***
Robert Morgan Ed center & Technical college, Facial Program Instructor
******@***********.***
Starbucks 2022-2023
Barista
Provided fast, friendly service in a high-volume, fast-paced environment Prepared beverages and handled customer orders with accuracy and efficiency Maintained cleanliness and organization of workspace and equipment Restocked inventory and ensured product availability Built positive relationships with customers through excellent service
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