Patient Access Coordinator with HIPAA Excellence

JORDAN

CHILDERS

PROFESSIONAL SUMMARY

Dynamic Patient Access Coordinator with extensive experience at UAMS Family Medical Center,

excelling in patient registration and insurance verification. Known for delivering exceptional

service and maintaining HIPAA compliance, leverage strong communication and organizational

skills to enhance clinic efficiency and foster positive patient relations in fast-paced environments.

EXPERIENCE

UAMS Family Medical Center Brookland, AR

March 2021 - April 2024

Patient Access Coordinator

+ Collected and verified patient demographic and insurance information to ensure accurate

registration and billing

+ Conducted in.person patient interviews to obtain medical, insurance, and personal data

+ Maintained appointment flow by coordinating patient orrivals and schedule updates with

providers

+ Delivered professional and compassionate service while sofeguerding patient confidentiality

+ Supported clinic efficiency in a fast-paced healthcare environment

NEA Baptist Memorial Hospital Jonesboro, AR

January 2020 - June 2020

Customer Service Representative

+ Registered, scheduled, and checked in patients using Epic electronic medical records

+ Verified insuronce eligibility and processed referral authorizations

+ Provided patients with clear financial and insurance-related information

+ Maintained compliance with hospital policies and HIPAA standards

St. Bernards Medical Center Jonesboro, AR

September 2017 - March 2019

Outpatient Registration Clerk

+ Managed front desk operations including patient check-in, shone communication, and

office coordination

+ Scheduled appointments and completed benefits verification and insurance authorizations

+ Prepared and processed medical documentation, including intake forms and HIPAA,

EDUCATION

High School Diploma

Brookland High School, Brookland, AR

Surgical Technology Program

03/2026

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+ Customer service

+Verbal and written communication

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+ Conflict resolution

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+Health insurance knowledge

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« Multitasking and organization

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