Food & Beverage Supervisor with Hospitality Expertise
Resume:
Nationality - Indian
Date of birth – **th January,1997
Email address – ***************@*****.***
Mobile number - +1-368-***-****
Professional Attributes
Excellent interpersonal and communication skills
Enthusiastic towards work related challenges and goals
Flexibility towards operational demands
Confident about guest satisfaction
Strive for responsibility and leadership
Skills
Certified in Information Technology Application Course Under State Youth Center
ms word, excel,powerpoint - advanced
Certified in WSET LEVEL1 AWARD IN WINES.
Certified in Texas Food Handler Course by SAFEWAY certification.
Certified in TABC (Texas Alcoholic Beverage commission) approved Seller Training Program.
Finalist in the International Institute of Hotel Management Scotch Whisky tour 2017.
Assistant Food & Beverage manager for Winter Food Festival by International Institute of hotel management2017.
Certified in STCW COURSES i.e., personal survival technique (PST), elementary first aid (EFA), fire prevention and firefighting (FPFF), personal safety and social responsibilities (PSSR), security training for seafarers with designated security duties, passenger ship familiarization (PSF).
Awarded Multi-Tasking certificate at Marina Hotel Kuwait.
Designed the Whole Bar Mocktails menu at Marina Hotel Kuwait.
Certified in Alberta’s Pro Serve liquor traning valid till 2029.
Job Knowledge :- Restaurants / Banquets / Room Service / Meeting Rooms / Cashier/ Pool Bar.
Experience
SUGAR AND SPICE INDIAN CUISINE AND BANQUET HALL
Address: 5302 50 St Unit #104, Beaumont, AB T4X 1E5
Phone: +1-780-***-****
Working as a Food & Beverage supervisor since april 15th2024.
Participate in the recritment,selection and training of staffs.
Ensure customer satisfaction.
Resolve customer complains.
Order and maintain inventory cost control.
Oversee food service,and act as an expeditor,when necessary,to ensure the timely movement of completed food orders from kitchen to guests table.
MARINA HOTEL KUWAIT
Address: Salmiya, Hawally, Kuwait, 70799
Phone: +965-********
Promoted to Food & Beverage Captain at MARINA HOTEL KUWAIT in 27th August,2022
Plan, supervise and control various operations, working closely and supporting the food and beverage manager.
Effectively checking expirations of all product on a weekly basis.
Anticipate guests needs, respond promptly, acknowledge all guests and resolve complaints, ensuring guest satisfaction.
Encourage and motivate staff with a positive attitude.
Operate POS (point of sale) and maintain security of system.
Follow the correct cash up and management of bills and accounts, including cash and credit card transactions.
Prepare reports for food and beverage manager.
Manage barman and runners by ensuring the smooth running of the floor and that duties are carried out in a professional and timeous manner.
Maintain excellent product knowledge.
Prepare weekly staff duty rosters.
Conduct service briefings.
started working as a waiter at MARINA HOTEL KUWAIT in August 2019
welcoming and seating the guest
taking guests order
cordinating with the kitchen in advance about the daily speciality.
Upselling different appetizers and drinks.
GAYLORD TEXAN RESORT HOTEL & CONVENTION CENTER
Address: 1501 Gaylord Trail, Grapevine, TX 76051, USA
Phone: +1-817-***-****
Worked as a server for 4months under WORK AND TRAVEL PROGRAM in September 2016.
osetting up the side station properly with all the service equipments.
oMaintaining the hygeine while wiping the crockries and cutleries.
oConstant effective communication with managers and supervisors regarding any guest issues or complains.
INDISMART HOTEL
Address: X1, 8/3, Electronics Complex, Block EP, Sector V, Salt Lake, Kolkata, West Bengal 700091
Phone: 033-****-****
ON JOB TRAINING for in Food & Beverage service and Food Production in January 2016.
Setting up the table with linen, silverware and glasses.
Taking food and beverage orders and suggesting them the chefs speciality.
Clearing the table and taking the dirty plates and cutleries to the stewarding area for cleaning.
Education
Advanced Diploma in International Hospitality Administration from international institute of hospitality management (IIHM)
KOLKATA.INDIA
2015 – 2018
BACHELOR OF ARTS IN HOSPITALITY MANAGEMENT offered by EDINBURGH NAPIER UNIVERSITY studied in INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
KOLKATA.INDIA
2015 – 2018
Bachelor of science In Catering Science And Hotel Management
Bharathiar University, Coimbatore School of Distance Education
2015 to 2018
ST LAWRENCE HIGH SCHOOL
Kolkata, West Bengal
03/12/2015
ST ANTHONY'S HIGH SCHOOL
Kolkata, West Bengal
02/25/2013
INTEREST
Snooker
soccer
Music
Anthony Rohit Gomes
Hospitality Professional
Contact this candidate