Administrative Assistant with Healthcare Billing Focus
Resume:
Devin Jordan
Administrative Assistant
***************@*****.***
Skills
●Order Processing & Data Entry
●Customer Service and Support (Email, Phone, In-person)
●Microsoft Office Suite (Excel, Outlook, Teams)
●Insurance Verification & Billing (Coding, Claims, and Refunds)
●Scheduling & Calendar Management
●Problem Solving & Cross-Functional Collaboration
●ERP/CRM/Medical Software (Greenway, ECW, internal scheduling & billing systems)
●Time Management & Multi-tasking
Employment History
LoneStar Orthopedics – Burleson TX
Billing Representative September 20204 – Present
●Answering Phones
●Handle Patient Complaints and handle patient records
●Making New Patient appointments and Follow Up appointments
●Entering New Patient information
●ECW Software
Quemado Independent Schools – Quemado, NM
Instructional Assistant Aug 2023 – May 2024
Assisted with academic planning, daily classroom objectives, and lesson plan development.
Coordinated and tracked student progress with detailed documentation.
Strengthened communication skills while working with teachers, staff, and parents.
Substitute Teacher Oct 2022 – May 2023
Managed classrooms across all grade levels.
Adapted quickly to changing environments while ensuring smooth operations.
Texas Orthopedic Associates – Dallas, TX
Patient Services Representative Dec 2020 – May 2022
Scheduled patient appointments collected balances/copays and discussed insurance coverage.
Created accurate treatment estimates for surgeries and medical services, like order entry and quoting responsibilities.
Verified insurance and coordinated with providers to ensure proper claims processing.
Used Greenway Software for scheduling, order processing, and patient record management.
Alliance Child & Family Solutions – Arlington, TX
Billing Representative May 2018 – Aug 2019
Processed, posted, and reconciled insurance claims and payments.
Researched and resolved claim disputes, ensuring accuracy.
Partnered with insurance providers and internal teams to speed resolutions.
Mouser Electronics – Mansfield, TX
Products Specialist Feb 2017 – Apr 2018
Entered large volumes of product and supplier data, updated supplier accounts, and maintained inventory accuracy.
Created and maintained Excel spreadsheets for product catalog management.
Coordinated with suppliers to resolve order/product-related discrepancies.
Education
Clovis Community College - Clovis, NM
AAS in IT Concentration in Information Systems and Technology
August 2024 to Present
Brightwood College - Arlington, TX
Medical Billing and Coding Degree
September 2016
Lamar High School - Arlington, TX
High School Diploma
June 2009
Licenses
Educational Assistant - Texas - June 2024
Pre K-12 Educational Assistant - New Mexico - November 2023
ParaPro Test - New Mexico - September 2023
Pre K-12 Substitute Teacher - New Mexico - October 2022
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