Case Manager, event planner

Objective

To impact healthcare operations, administration and policy by leveraging exceptional and proven expertise in leadership, communication, collaboration, multitasking and person-centered approaches. Committed to improving the physical and mental wellness of communities by reducing the barriers that impact care and the availability of resources.

Qualifications

o20+ years of training, advocating and empowering the community as a passionate and skilled health educator.

oHighly skilled in working either independently and/or collaborating with team members with diverse skillsets.

oExceptional written and oral communication skills.

oExceptional collaboration skills engaging internal and external stakeholders.

oProficient in voluminous and complex case management.

oProficient in communication strategies, promotional marketing, branding and social media platforms.

oCommitment to improvement and innovation

oKeen eye for detail and accuracy.

oStrong ability to multitask while working within high pressure environments.

Professional Experience

Baltimore City Health Department Baltimore, MD July 2015 – Present

Community Health Educator II, STD East & West Clinics

Maintain client caseloads of 100+ infectious disease patients and secure wrap around services including but not limited to housing, utilities, food, and mental/behavioral health treatment in conjunction with their HIV Care

Develop projects to identify, review, and analyze complex and highly visible actions such as public health legislation, executive directives, Departmental policy issuances, voluntary changes in practice by influential organizations or groups that impact clients.

Formulate treatment protocols customized for individual client needs in consultation and in collaboration with clinicians, doctors, and nurses to formulate treatment protocols specific to each patient's needs.

Lead and facilitate weekly classes on HIV Prevention and STD Infections as well as providing treatment options for infections and information on infection control.

Propose HIV/STI public health program changes necessary to respond to changes in policy.

Identify client healthcare needs and complete primary care referrals.

Cultivate and maintain relationships with other organizational units within and outside Baltimore City including other sexual health, social and community organizations.

Identify strategic programmatic areas in need of strengthening as well as new areas for program development.

Analyze existing or proposed activities. Identifies needs for improvement and methods and resources required to accomplish improvements including initiating the Consumer Advisory Board (CAB)

Design, develop, implement, manage and evaluate all aspects of a complex, special projects and events including health fairs for the clients and community. Ex: World AIDS Day, Spring Health Fair, STD Awareness Day.

Strong writing and communication skills, manuscript and grant writing coordination experience

Develop materials to explain programs to the general public and to specific groups including teaching or facilitating workshops to students on various topics related to healthy behaviors.

Demonstrated leadership experience in community organizing.

Resolve difficult management and administrative problems that prevent effective program application.

Identify public health information problems and issues as they relate to unsafe or ineffective distribution or use by health professionals, communities and clients.

Talk Sis Baltimore, MD March 2020 – Present

Founder and Chief Executive Officer

I created Talk Sis to provide a safe space for women to discuss and explore their mental health and wellness. This program aims to facilitate open and honest conversations, fostering a supportive community where women can share their challenges, seek guidance, and offer mutual encouragement. While the program does not replace professional therapy or medical advice, it serves as a platform for connection, empathy, and personal growth. Some of my activities include:

Facilitating the use of an online social media platform to reach a wide audience where participants can connect, engage, and share their experiences in a user-friendly fashion.

Providing a range of structured discussion topics related to mental health and well-being. These topics include but are not limited to anxiety, stress, loneliness, self-care, work-life balance, parenting challenges, isolation and other COVID-19 pandemic related impacts and more.

Ensuring a respectful and inclusive environment that encourages participation, offers support, and share relevant resources, educational materials, and mental health tips to enhance the discussions and provide additional support.

Posting periodic requests for participants to “check in” to share updates while building a sense of community and networking.

Baltimore City Health Department Baltimore, MD October 2006 – July 2015

Community Health Educator I

Created and implemented community outreach strategies regarding HIV and STI awareness ensuring that specified standards are met.

Communicated and advocated for health education, ensuring that clients are provided with a solid overview of the Baltimore City Health Department programs.

Assessed clients’ needs for HIV and STI health education, keeping change readiness in mind.

Developed, identified, and implemented client HIV and STI education material and other tools to encourage healthy behaviors and lifestyle decisions.

Monitored and assessed health communication interventions and policies.

Evaluated the efficacy of HIV and STI health education programs and make required changes where necessary.

Gathered and analyzed data to learn about specific communities and their health needs.

Baltimore City Health Department Baltimore, MD June 2001 – October 2006

Peer Educator

Coordinated and collaborated in designing and distribution of health-related education materials targeted to youth populations.

Provided clients access to health-related services, such as reproductive life planning, pregnancy counseling, and STD/HIV awareness and prevention.

Facilitated communication, outreach and coordinated networking services between providers and youth participants.

Established positive and supportive relationships to register patients and screen for necessary resources including financial assistance.

Scheduled patient appointments. Ensured accuracy and verification of patient information.

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Education

Mental Health First Aid August 2023

Certificate

Walbrook Senior High School May 2001

General Studies Diploma

References

Provided upon request

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