Administrative Support & Customer Service Professional

Dana Pearce

Bridgeport,CT 516-***-**** **************@*****.***

SUMMARY

Organized and dependable professional with customer service and administrative experience. Proficent in Microsoft Excel,data entry,and communication .Seeking an entry level office or administrative position. SKILLS & INTERESTS

Skills : Microsoft Excel(Spreadsheets,data entry,) Online Research

Data Organization

Customer Communication

Time Management

Attention to detail

Administrative Support

WORK EXPERIENCE

Wegmans Norwalk,CT

Customer Support Associate (cheese department) Oct 2024 - Present Provided front-line customer communication and support in a high traffic environment Responded to customer inquiries professionally and efficiently, ensuring positive experiences Collaborated with team members to support smooth workflow and customer satisifaction Demonstrated reliability,time management,and attention to detail during daily operations Maintained organization,cleanliness,and visual standards within the department Burlington Stratford,CT

Sales Support Associate Aug 2024 - Sep 2024

Served as primary point of contact for customers,delivering clear and professional communication Handled cash,card,and digital transactions with a high level of accuracy Managed multiple tasks simuktaneously while maintaining efficiency and professionalism Resolved customer concerns and escalated issues when appropriate Demonstrated strong organizational skills,punctuality,and dependability 3Dux Design Bridgeport,CT

Business Support Associate Jul 2024 - Aug 2024

Supported daily business operations through organization,data entry,and administrative assistance Used Microsoft Excel to create,update,and maintain spreadsheets for research and tracking Conducted Online Research on schools and educational institutions to support outreach effforts Assisted with inventory tracking,documentation, and shipment processing operated equipment and followed safety and quality guidelines in a fast-paced environment Maintained accurate records and ensured timely completion of assigned tasks EDUCATION

Achievement First Amistad Highschool New Haven,CT Highschool Diploma Graduation Date: Jun 2024

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