Administrative Coordinator with Customer Focus
Resume:
Amanda Wright
*** ******** **. ********* ** *****
******.***.******@*****.***
OBJECTIVE
Pursue a challenging career path within a well-regarded company, where I can utilize and continue to grow my knowledge, experience, and skill sets.
Professional Excellence Summary
* Self-motivated, high-energy, team-oriented. Determined to accomplish and exceed expectations
* Devoted and decisive management abilities
* Excellent time management skills paired with strong organizational qualities
* Quick, flexible learner open to new methods and responsibilities
* Knows Excel, Word, and Outlook.
WORK EXPERIENCE
Statefire of Idaho. August 2023-Current
610 Mallard St. Chubbuck ID 83201
*Administration administration
*Customer Service
*Product knowledge
*Discuss billing with customers
*Creating and sending Invoices
*Organizing paperwork into files
*Answering phones
*Modifying reports and sending them to who needs them.
*Responding to emails in a professional and prompt manner.
Powers candy co. November 2021-August 2023
1155 Wilson Ave. Pocatello ID 83201
*Receptionist
*Accounting assistant
*Calculating driver boards
*Taking the deposit to the bank
*Inputting cash reports
*Downloading and creating reports for customers.
*Responding to emails in a professional and prompt manner.
Lowe's home improvement. June 2018-March 2021 208-***-****
606 Bullock St. Pocatello ID 83201
*Responsible for mixing paint, special ordering blinded, cutting blindes, putting freight away
*Assisted customers with finding there project needs
*Assisted customers checking out when help was needed
Convergys Feb 2013-Feb2018 800-***-****
805 N Main St. Pocatello ID 83204
* Responsible for taking calls and assisting customers with there Directv issues
* Assisted customers with all there technical, programming and billing issues
* Coached agents on calls and there stats
* Went to Costa Rica to help launch a call center
* Assisted in opening several departments
Havenwood Nov 2009-June 2010 208-***-****
2417 N Cole Rd. boise ID 83704
* Responsible for responding to patient call systems
* Help patients change in and out clothes, also completed other hygiene-related tasks
* Prepared food accordingly to the cleints diet
* Take clients to doctors appointments as needed or grocery shopping
* Making sure that the household chores were completed
DirectTv Aug 2008 - Mar 2009
* Responsible for handling in-bound calls from customers
* Handled customer questions, complaints, billing and technical inquiries
* Demonstrated multi-tasking skills including multiple computer programs.
* Familiarity with a variety of office equipment, standard software packages and application and use of personal computers to include the Microsoft Office suite of products.
* Effective listening skills to ensure understanding of customer needs and desired out-comes.
Education Calvary School
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