Chief Information Officer

Tyson Mckay, MBA CISSP

Chief Information Officer · Healthcare & Mission-Critical Enterprise

Phoenix, AZ · 480-***-**** · *****@**********.*** EXECUTIVE PROFILE

Technology executive and strategic business partner with 20+ years leading large-scale digital transformation in high-stakes healthcare and enterprise environments. Recognized for translating complex IT investments into measurable business outcomes — reducing organizational risk, accelerating operations, and enabling growth. Brings rare combination of technical depth (cybersecurity, cloud, infrastructure) and executive leadership across multi-site, multi-state organizations with regulatory complexity (HIPAA/HITECH/NIST). Track record of building high-performing teams, modernizing inherited environments, and delivering technology strategy that directly supports clinical performance, patient safety, and financial sustainability. CORE EXECUTIVE COMPETENCIES

Digital Transformation & IT Strategy · Healthcare IT & Clinical Systems · Cybersecurity Governance & Risk

M&A / Greenfield Site Integration · Board-Level Reporting & Risk Communication · P&L and Budget Management

Organizational Change Leadership · Cloud Architecture (Azure / HPE / VMware) · NIST · HIPAA · HITECH · HITRUST

Certifications: CISSP · MCSE · CCNA

EXECUTIVE EXPERIENCE

Chief Information Officer & CISO Southwest Network Phoenix, AZ · Dec 2022 – Sep 2025 Integrated behavioral health organization serving Maricopa County — 350+ clinical staff across multiple sites. Direct IT team of 5 FTEs + 4 contractors. Managed a $1M infrastructure modernization program.

Drove enterprise-wide IT transformation that reduced system outages by 80%, directly improving clinician productivity and patient access to care across all sites — eliminating a major source of operational disruption.

Rebuilt cybersecurity posture from the ground up using NIST-aligned controls, reducing organizational risk exposure by 60% and positioning the organization for clean regulatory audits and reduced cyber liability.

Established ITIL governance and change management frameworks that measurably reduced cross- department service disruptions and created a foundation for scalable operational growth.

Implemented full asset lifecycle management and DR testing across 500+ devices, ensuring business continuity and sustained HIPAA compliance — critical to protecting patient data and organizational licensure.

Built and scaled a high-performing IT support operation with SLA-driven service models and Help Desk performance metrics, raising service quality while controlling operational costs. De Facto CIO & Head of IT (Promoted from Manager of Infrastructure) Community Bridges Inc. Mesa, AZ · Feb 2021 – Dec 2022

Statewide behavioral health and substance-use treatment provider — 30+ clinics across multiple states, 2,500+ endpoints. Led a team of 20 IT professionals. Hired as Manager of Infrastructure; rapidly assumed full IT leadership with no IT executive above — reporting directly to CFO and to the board as required. Directed a $3M IT infrastructure overhaul.

Served as top IT executive during a critical organizational period, providing strategic continuity and operational stability across a complex, multi-state clinical network.

Accelerated clinic acquisition integration by 2 months per site through infrastructure standardization — directly reducing the cost and risk of M&A activity and enabling faster time-to-operational for new locations.

Architected security infrastructure protecting 2,500+ clinical endpoints, ensuring HIPAA/HITECH compliance across all facilities and minimizing the risk of a breach that could have threatened patient trust and organizational accreditation.

Authored enterprise cybersecurity and IT governance policies adopted organization-wide, creating consistent risk management practices across a geographically dispersed workforce.

Built multi-department ticketing and SLA framework that improved operational transparency and accountability across clinical and administrative teams. Senior Network Infrastructure Engineer Ipro Tech / Reveal DataTempe, AZ · Aug 2018 – Feb 2021 SaaS provider for eDiscovery and litigation technology — multi-tenant environments serving legal, corporate, and government clients. Part of a 10-person infrastructure team.

Led architecture and delivery of enterprise network infrastructure for mission-critical, multi-tenant SaaS platforms — balancing security, performance, and uptime for government and legal clients with zero- tolerance for failure.

Designed micro-segmentation and cloud security enhancements (Azure DR, VPC, ExpressRoute) that strengthened client data isolation and platform resilience.

Served as senior escalation authority for complex infrastructure and cybersecurity incidents, owning root- cause analysis and change governance for client-facing environments. Founder & Managing Principal Homes the Right Way Gilbert, AZ · Apr 2010 – May 2016 Residential real estate investment and development firm. Led a team of 10 across acquisitions, operations, and technology.

Founded and scaled a real estate investment business to $10M+ in sales — demonstrating entrepreneurial execution, financial management, investor relations, and P&L ownership outside of IT.

Deployed technology-enabled workflows (CRM, document control, digital acquisition pipelines) that improved operational efficiency and supported scalable growth — applying the same systems-thinking used in enterprise IT.

Independent IT Consultant Phoenix, AZ · May 2016 – Jul 2017 Contract infrastructure and network projects across multiple clients. LAN/WAN Services Manager Lan Wan Professional Irvine, CA (Remote) · Jul 2017 – Aug 2018 Led technical operations and served as senior escalation authority for enterprise training and certification environments. Managed a team of 8.

EDUCATION

Master of Business Administration (MBA) University of Phoenix, Phoenix, AZ Bachelor of Science — Business Information Systems Brigham Young University – Hawaii, Laie, HI

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