Chris Roland
337-***-**** • *****.**********@*****.*** • Thibodaux, LA
Summary
Execution-focused Senior Manufacturing Production Manager with over 15 years of leadership in manufacturing and factory operations. Proven expert in managing the full manufacturing execution lifecycle, from initial tooling and prototyping through to mass production and logistics handoff. Highly skilled in vendor management, warehouse management, quality assurance, and aggressive negotiation, with a documented history of scaling production revenues from $23M to $90M through Lean principles and strategic risk mitigation.
Work Experience
City Carrier (CCA) November 2025 – Present
UNITED STATES POSTAL SERVICE, THIBODAUX, LA
• Own and manage high-volume logistics and delivery operations, ensuring 100% adherence to strict delivery timelines and service level agreements.
• Oversee daily inventory distribution and logistics handoff, maintaining precise documentation and compliance with federal regulations and operational standards.
• Implement risk mitigation strategies for route management to ensure continuous operation and quality assurance in parcel handling including Amazon.
Equipment Sales Territory Representative April 2025 – November 2025 SOUTHERN TRAILER WORKS, THIBODAUX, LA
• Lead vendor management for heavy equipment procurement, ensuring hardware products met strict client specifications and quality standards.
• Manage the hardware manufacturing lifecycle for custom trailer builds, translating client requirements into actionable prototyping and production plans.
• Own the negotiation process for high-value contracts, utilizing cost modeling to optimize margins while meeting competitive cost targets.
• Oversee logistics for equipment delivery, coordinating with external partners to mitigate supply chain risks including financing and ensure timely shipment.
Branch Manager November 2022 – April 2025
LENNOX NAS LOUISIANA MANAGER, LAFAYETTE, LA
• Manage and lead factory-style distribution and service teams of up to 50 across multiple locations, optimizing factory operations and throughput.
• Conduct monthly compliance testing and quality assurance audits on specialized hardware, vehicles, and precision tooling equipment.
• Translate corporate revenue goals into detailed budgetary development and cost modeling for regional operations thru supply chain management, vendor procurement negotiations, warehousing, and cycle counts.
• Oversee facility-wide safety protocols and operational standards to meet industrial compliance and risk mitigation requirements.
Regional Sales Manager November 2020 – November 2022 PIPELINE SOLUTIONS & EQUIPMENT, CHURCH POINT, LA
• Translate regional sales targets into a 400% revenue increase from $8M to $32M by optimizing sales cycles and service delivery.
• Own regional vendor management and negotiation for specialized pipeline equipment, ensuring strict adherence to cost targets and delivery timelines.
• Oversee long-term preventive maintenance plans for high-value equipment, ensuring product quality and reliability post-shipment. Manage client relationships and negotiating equipment financing to ensure sales KPI’s.
Equipment Sales Territory Representative March 2020 – November 2020 PTI, BROUSSARD, LA
• Lead territory development through strategic hardware positioning and aggressive negotiation, consistently recognized as the top-ranked salesman.
• Manage the interface between clients and factory operations to ensure custom orders were prototyped and manufactured to exact specifications.
• Utilize cost modeling and customer trend analysis to drive growth and meet regional cost targets for industrial equipment.
Equipment Sales Territory Representative November 2017 – March 2020 LOUISIANA CAT, BROUSSARD, LA
• Own the sales lifecycle for Caterpillar hardware, coordinating between factory manufacturing and end-users to ensure quality and delivery metrics were met.
• Oversee technical specifications for complex heavy machinery, ensuring hardware compliance with industry- specific quality assurance standards.
Operations/Quality Manager/Manufacturing Engineer/ District Sales Manager January 2010 – November 2017 TAYLOR OILFIELD MANUFACTURING, BROUSSARD, LA / HOUSTON TX
• Own the end-to-end manufacturing execution lifecycle, utilizing Lean and Six Sigma to increase annual production from $23M to $90M without headcount growth.
• Manage all aspects of factory operations, including tooling, prototyping, and mass production workflows for specialized oilfield hardware. Lead rigorous quality assurance programs and compliance testing to ensure every manufactured product met international standards and cost targets thru ISO audits
• Translate complex engineering designs into manufacturing plans while managing vendor management for raw materials and hardware components. Implement risk mitigation, production efficiency and supply chain logistics.
Education
Bachelor of Science in Mechanical Engineering
UNIVERSITY OF LOUISIANA AT LAFAYETTE
Additional Skills
Core Manufacturing & Operations: Hardware Manufacturing, Factory Operations, Manufacturing Execution Lifecycle, Tooling, Prototyping, Mass Production, Logistics Handoff, Quality Assurance, Compliance Testing, Vendor Negotiation, and Warehouse Management. Strategic Management & Finance: Vendor Management, Negotiation, Cost Modeling, Risk Mitigation, Budgetary Development, P&L Management, Strategic Planning, Cost Targets. Technical Methodologies & Software: Lean Principles, Six Sigma, Process Improvement, Statistical Analysis, Primavera P6, Salesforce, CRM, Microsoft Office. Certifications
• Certified Lean Bronze Sigma Six - SME / AME /NAIT Institute (January 2012).