Bottle Service & Hookah Host Assistant Resume Title

Tina Baker

Camden, NJ ● (***) ***- **** ● **********@*****.***

Project Management-Program Assistant-Program Coordinator-Authorization Specialist SUMMARY

Acquired over 5 years of experience working with youth helping them to build character and strong work ethics. Used various forms of art and theatre as ways to express emotions, communicate, and provide therapy. Dedicated to achieving outstanding results in all aspects of my work which includes helping others achieve educational goals, case management, and solving problems. Ability to work collaboratively in a team and can effectively manage multiple team members and tasks. Proven track record of success in hiring and training new staff in applicable skills as well as customer service. Solid leadership skills and group facilitation. CORE COMPETENCIES

● Leader/Delegator

● Program development

● Self-motivator

● Great communication skills

● Assertive

● Strong attention to detail

● Team-player

● Persistent and focused

● Highly organized

● Excellent follow-through

● Superior listening skills ●

Case management

EXPERIENCE

Authorization Specialist, Camden, Cooper Hospital : Current Position 06/01/2025

● Responsible for financially clearing scheduled inpatient and outpatient services prior to the date of service

● Secure insurance authorizations and pre-certifications for patient services both internal and external to Cooper

● Create referrals for patients having a Cooper PCP and contact external PCPs to obtain referrals for patients scheduled with Cooper providers

● Proficiency in working with payor online portals, as well as NaviNet, Passport, or other third-party eligibility systems required.

● Identify copayment, deductible, and co-insurance information.

● Validate coordination of benefits between insurance carriers. Reception Ambassador,Camden, Cooper Hospital 6/2024 : 5/2025 : Per DIem

● Answered and directed phone calls

● Greeting visitors and navigating guest

● Direct visitors to patients

● Keep track of the amount of visitors for each patient

● AIDET

● Customer Service

Receptionist Camden, NJ Center For Family Services 08/2024-10/2024 : Temporary Position

● Responsible for up-keep of office

● Answered and directed phone calls

● Greeting visitors and navigating guest

● Maintain calendars and appointments

● Performing clerical task

● Providing information and supporting staff

Site Supervisor Camden, NJ After-School All-Stars 11/2022-06/2023

● Responsible for organizing and implementing various activities and classes

● Worked closely with a staff of 5 to observe, monitor, and mentor for quality and effectiveness

● Provided and implemented program recommendations to ensure the success of the program ● Handled administrative duties and completed various tasks, projects, and reports Program Coordinator Camden, NJ Camden Center for Youth Development 12/2019-March 2020

● Helped 20 juveniles ages of 12-16 work towards personal development through life skills workshops ● Created and provided a layout of activities, lessons, and trips for my class

● Met with students to discuss progress in class, challenges, and strategies for improvement ● Prepared reports for Department of Children and Families and for my immediate supervisor Mentor/Education Ambassador Camden, NJ Rutgers Future Scholars 09/2016-May 2020 ● Handled intakes for parents who were interested in obtaining a scholarship for college ● Followed up with parents to review initial intakes and made changes when necessary ● Successfully led and trained a staff of 3 team members to accomplish program goals ● Performed outreach to families to inform them of available scholarship opportunities Cohort Advisor & Dance Teacher Camden, NJ Rutgers Future Scholars 09/2016-April 2020

● Supported in many classes which included English, Dance, Brand You, and College Readiness ● Coached a cohort of 56 students to help them achieve goals that were set

● Promoted to lead resident while high schoolers lived on campus to gain a college experience

● Led group meetings and discussions amongst peers and staff and took meeting minutes EDUCATION AND CERTIFICATIONS

Rutgers University Camden, NJ Some college credits towards B.S. in Criminal Justice Some college credits towards B.S in Childhood Studies Camden High School Camden, NJ High School Diploma

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