Data Analytics & BI Specialist with SQL & Visualization Skills

Tuong Nguyen

727-***-**** ***********@*****.*** GitHub LinkedIn

SUMMARY

Emerging Data Analyst with hands-on experience in SQL (MySQL), Power BI, and Tableau, specializing in end-to-end data pipelines and relational database design. Proven ability to transform raw datasets including 60K+ record global sales files into actionable business insights and interactive executive dashboards. Strong foundation in KPI development, stakeholder collaboration, and translating ambiguous business questions into measurable, data-backed decisions

EDUCATION

University of South Florida Tampa, FL June 2022 – December 2025

Bachelor of Science in Business Analytics & Information Systems

●Relevant Coursework: Business Applications Development, Database Administration & Design

●Activities & Societies: Student Support Services, USF Rotaract

Skills: Power BI, Tableau, Time-Series Analysis, MySQL. Database Design, Structured Querying

PROJECT EXPERIENCE

Subscription Services Profitability & Usage Analysis Tampa, FL January 2026

[github.com/TuongN3221/telco-subscription-profitability-analysis]

●Built a Power BI report analyzing 7,043 customer records across contract types, tenure groups, and service bundles to evaluate churn and profitability patterns

●Identified 26% churn rate with Fiber Optic and Month-to-Month contracts showing highest attrition rates compared to annual subscribers

●Quantified $456K+ in monthly revenue, revealing that high-value customers contributed to a disproportionate share of revenue despite an elevated churn exposure

Global Video Games Sales Performance Dashboard Tampa, FL December 2025 – January 2026

[github.com/TuongN3221/Global-Video-Game-Sales-Performance-Dashboard]

●Cleaned and standardized a dataset of 60K+ records spanning from 1971-2024, standardizing inconsistent publisher names and filling in missing sales data to ensure the data will be accurate for reporting

●Developed KPIs including Regional Platform Distribution, Platform Lifecycle Trends, Genre Profitability, and Publisher Marketshare to pinpoint what drives high-volume sales

●Built an interactive dashboard that consolidated 50+ years of sales data into actionable insights, identifying that a small segment of high-value publishers accounted for ~80% of global revenue

WORK EXPERIENCE

9Yaps Remote October 2025 – December 2025

Analytics Intern

●Aggregated raw market data and user sentiment from 5+ competitors (including Uber Eats, DoorDash, and Student Beans) to identify a 15% gap in Gen Z market penetration compared to established delivery platforms

●Analyzed key performance indicators across platforms, including App Store Ratings (4.7+ Stars), Download Velocity (10M Users), and User Feedback Trends, to benchmark 9Yaps against industry standards

●Developed a “Student Savings Calculator” that modeled $3,228 in cumulative savings over four years, providing a data-backed proposition for 9Yaps’ influencer-driven marketing campaigns

CERTIFICATIONS

●Power BI Essentials – LinkedIn Learning

●Citizen Data Science - USF Muma College of Business

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