Junior Administrative/Receptionist Specialist

NOKWANDA JADE NKOSI

Administrative Assistant Financial Administration Support

Hill street Randburg 2194 Willing to Relocate

062-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Administrative Assistant with 2+ years of experience in financial administration, data capturing, document control, and collections support. Proven track record of maintaining accurate client records, supporting lending processes, and ensuring data accuracy in high-volume environments. Skilled in Microsoft Excel, Pastel Accounting and administrative systems, with a strong focus on organisation and consistency.

SKILLS & TECHNICAL EXPERTISE

Administrative, Financial & Operations:

Administrative Support Financial Administration Collections Support Lending Process Support Audit Support Stock Control Reconciliation GRV Processing Data & Reporting:

Data Capturing Data Entry Reporting Data Tracking Record Management Data Accuracy Document & Compliance:

Document Control Filing Systems Compliance Audit-Ready Documentation Client Record Management

Systems & Tools:

Microsoft Excel Microsoft Word Pastel Accounting Data Capturing Systems Computer Literacy

WORK EXPERIENCE

Administrative Assistant Financial Services Support Old Mutual Apr 2025 – Present

• Manage 8–12 client appointments daily, ensuring all documentation is complete, accurate, and audit-ready.

• Capture and update 20–30 client records weekly, improving tracking of lending and collections activities.

• Support lending and collections administration, helping improve consistency in arrears follow-ups.

• Maintain structured client records, reducing missing or incomplete information and improving overall data accuracy.

• Track daily targets and performance using organised record-keeping systems. Administrative Assistant Stock Control (2IC)

Lewis Stores Nov 2023 – Mar 2025

• Processed and verified documentation for 50–100 stock items daily, improving stock record accuracy and reducing discrepancies.

• Managed GRV processes, ensuring all incoming and outgoing stock was correctly recorded and traceable.

• Conducted weekly and monthly stock counts, identifying and resolving stock variances early.

• Strengthened document control by ensuring all stock movements were supported by complete and accurate paperwork.

• Supported collections admin by updating customer accounts and assisting with follow-ups on outstanding balances.

• Performed routine pricing and department checks, improving overall stock and system accuracy.

Retail Assistant Customer & Admin Support

Woolworths Nov 2022 – Mar 2023

• Processed 80–120 transactions per shift with high accuracy, maintaining reliable daily records.

• Assisted with transaction reconciliation and basic reporting, supporting store admin processes.

• Handled customer queries and promotions while maintaining efficient front-line operations.

EDUCATION

Unigrad College

Financial Management (N5), 2022

Pastel Accounting (Skills Course), 2023

National Senior Certificate

Lekazi Secondary School 2019

ADDITIONAL INFORMATION

Driver’s License: Code C1

Languages: English, Siswati, Zulu

References: Available on request

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