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Senior Operations Executive with Growth Focus

Location:
Chicago, IL
Posted:
March 19, 2026

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Resume:

STEVEN A. DUPLESSIS

********@*****.*** 630-***-**** Yorkville, IL 60560

Senior Level Operations Executive

EXECUTIVE SUMMARY

Dynamic, innovative, and visionary senior level corporate executive equipped with a wealth of experience in achieving operational success. Possessing an ability to implement effective change while meeting the demands of a fluctuating economy. A master at capitalizing on new growth opportunities outfitted with a progressive aptitude for business process mapping, organizational change management, strategic planning, and compliance.

A servant leader who elects to lead by example while leveraging an adaptive leadership style that cultivates growth within the people I serve.

Acting as a major contributor and driver of revenue within various organizations.

Skilled in people development, with a passion for conceptualizing strategic direction and developing tactical business plans to increase profitability.

AREAS OF EXPERTISE

Operations Leadership, Supply Chain & Logistics, KPI Management, Integrations, SOPs, Continuous Improvement, Risk Mitigation, P&L, Board Relations, Governance, Revenue Generation, Supply Chain, Customer Service, Restructuring, Policies & Procedures, Safety, Change Management, Acquisition, Growth Initiatives, Presentations, Analyzing Data, Global Initiatives, CRM, SLA’s, Logistics, Quality Control, Capital Expenditures, Reporting, Operational Performance, Financial Management, Project Management, Controls, Fast-Paced Environments, Crisis Management, Sales Plans, Negotiations, Strategies Accountability, Multi-site, Global Operations Management, Turnaround Strategies

PROFESSIONAL EXPERIENCE

Gravis- Norwood Paper

Chicago, IL

Plant Manager

2024-Present

Gotham Greens

Chicago, IL

Plant Manager

Jan-July 2024

Advannced Technology Services

Chicago, IL

Manufacturing Site Manager

2023-2024

Bimbo Bakeries USA

Cicero, IL

Senior Operations Manager

2021-2023

-Oversight of paper converting operations, trimmer and rewind with team consisting of 4 managers and 10 hourly associates.

-Implemented SQCDP visual management system to drive KPI’s.

-Lead all maintenance and reliability programs and systems.

-Report out on all financials, P&L, capex projects.

·Champion leadership and operational oversight to two CEA (controlled environment agriculture) greenhouses with more than $11mm in annual sales revenue across both sites.

·Owned monthly P&L reports on spend, cost to supplies, materials, labor, inventories, rent, and consumables.

·Oversight for capex project w additional 50,000 sq ft expansion to current site and new product roll out.

·Owned cost-reduction initiatives for both sites with $50K monthly savings on labor spend and packaging improvements.

·Manage leases and third-party service contracts.

·Responsible for all safety/food safety policy adherence and implementation.

·Oversight of all maintenance and reliability functions for World’s Finest Chocolate plant operations. Utilizing A3 tools to drive efficiency in safety, reliability, performance, and CI.

·Responsible for monthly P&L reporting, managed materials and labor spend, parts and SLR (service labor ratio).

·Implemented Work Execution Management system to achieve high performance planning and work tasks.

·Successfully led quality/waste CI projects which netted waste reduction by 5% and improved line efficiency by 7% on Queen Anne production line.

·Incorporated Tier Meetings across all shifts to ensure quality communications across all team members and assign ownership of open daily tasks.

·Oversaw Little Bites operation with annual sales revenue of $390mm.

·Championed the leadership and operational oversight of a team comprised of one production manager, six operations supervisors and six production leads.

·Collaborated with PA on scheduling weekly orders and strategize on forecasting updates.

·Partnered with engineering to schedule weekly preventive and predictive work tasks focused on prioritizing business and production needs.

·Managed operations team equipment work requests to SOMAX and led weekly reliability meetings to set priority.

·Oversaw new product trials and worked closely with tech services team on product code book development.

·Implemented WinSPC stations across all processing and packaging areas across three Autobake lines.

·Partnered with Manufacturing Transformation team to install daily team huddles, Gemba walks, and Leader Standard work programs.

·Improved Material Effectiveness 5% through training and SOP documentation development.

·Implemented cost-savings initiatives such as product reclaim procedures reducing waste by 3 % across all lines and sanitary item alternative which netted 150K in annual savings.

·Embodied the role of Safety Leader to reduce total recordable injury rate by installing SO, hazard recognitions, and near miss report forms. Trained and developed all leaders on DuPont safety observation process.

·Oversaw quarterly formula review process for all plant recipes in MIPs and Oracle compared with corporate formulas.

·Improve overall line effectiveness 7% through people development and Menu restructure.

Kellogg's Snacks

Chicago, IL

Operations Manager/Sr. Operations Supervisor

2000 - 2021

·Championed the leadership and operational oversight of a team comprised of six operations supervisors and four production leads.

·Earmarked goals while communicating objectives, and establishing priorities for ice cream cones, cookies, and piecrust operations.

·Spearheaded a robust film conversion project on grocery waffle bowl line reducing headcount by three, increased efficiency 2%, and reduced scrap 1%.

·Governed the execution of the employee job bid process, interviewed candidates, and final determination of position placement.

·Produced visual boards utilizing them for the tracking of hourly KPIs and end-of-shift operator reports.

·Collaborated with operations supervisors to institute Leader Standard Work tools.

·Facilitated the training of supervisors on Steps 1, 2 and 3 troubleshooting processes and escalation protocol.

·Embodied the role of a production workstream lead during plant's transition to lean manufacturing (Celerant Systems).

·Conducted DILO studies across process and packaging lines to identify areas of opportunity.

·Steered the maintenance department through the process of incorporating a tooling replacement program on Haas vanilla cone ovens while diminished downtime by more than 44%.

·Mapped out detailed process flowcharts for pie crusts and ice cream cones operations.

·Oversaw CI project data collection studies.

·Leveraged pertinent data via KPLAS/OMS detail reports and Pareto charts to pinpoint the top sources for production losses.

·Launched an operator PM program which boosted efficiencies to foodservice ice cream cone ovens by 3%.

·Led batter line CIP and preventative maintenance projects that resulted in scrap reduction of 2%.

·Integral to a Kaizen project that improved documentation accuracy and reduced paper usage 10%.

·Expertly led the efforts of procuring parts, tools, and equipment needed to maintain, restore, and improve operations.

·Trailblazed a new Plant Model configuration to Rockwell systems implementation (OEE data collection).

·Established DuPont STOP observation cards program to encourage safe behaviors and recognize good work practices.

·Authored and enforced mixer/oven operator SOPs and conducted classes and OTJ training.

·Represented the Operations team during Monthly Business Review panels.

·Partnered with Corporate HR to develop Performance Improvement Plans when coaching and feedback failed to shape poor work behaviors.

·Tag teamed with R&D on dough recipe trials during Ready Crusts relocation project.

·Rolled-out the use of 5S boards in processing and packaging areas.

ADDITIONAL CAREER HIGHLIGHTS

Operations Supervisor - Kellogg's Snacks 2000-2005

Production Team Lead - Turano Breads Baking Co. 1994-2000

EDUCATION

Morton College

Aveta Institute -Six Sigma Green Belt Certification

SOFTWARE

Microsoft, SAP, Rockwell and Linx 5000



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