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Erik Roberts
MEDICAL ASSISTANT
404-***-**** *************@*****.*** Lithonia, Ga 30038
Reliable candidate with experience providing excellent patient care. Proficient in both administrative and clinical duties including vitals, injections, lab draws, and patient education. Possesses excellent communication and problem-solving skills, with a commitment to providing quality healthcare services. EXPERIENCE
MEDICAL ASSISTANT
Active Healthcare Rehabilitation Center
• Assisted physicians with patients. X-rays, electro pad therapy, and other patient care procedures.
• CALL PATIENTS TO SCHEDULE APPOINTMENTS.
• CLEAN OFFICE, BEFORE OPENING AND CLOSING.
• OPENING UP AND CLOSING OFFICE.
• PERFORM CHIROPRACTIC PROCEDURES, (COL
LAZER MACHINE, THERAPY BED, EXERCISES WITH
PATIENTS, COLD PACKS ETC.)
MEDICAL ASSISTANT
UEI College
Stone Mountain, GA
September 2023 – February 2024
Stone Mountain, GA
February 2023 - Present
• Triaged patients and performed vital checks for patient flow facilitation.
• Documented medical data in patient charts, facilitating accurate records.
• Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances.
• Performed EKG testing under the direction of a physician.
• Assisted physicians with injections. phlebotomy, and other patient care procedures.
• Cleaned treatment rooms and medical instruments, complying with infection control standards.
• Helped prepare medical instruments and equipment.
• Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
• Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician. SCANNER \ PACKAGE HANDLER
K & N Merchandise Warehouse
Ellenwood, GA
August 2022 - Present
• Loaded and unloaded packages from trucks, consistently meeting deadlines.
• Followed all safety regulations and procedures when handling packages.
• Reported damaged products and workplace incidents to supervisors for review.
• Maintained accurate inventory records of incoming and outgoing shipments.
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• Adapted quickly to changes in workflow as needed while meeting production goals. PRELOAD PACKAGE HANDLER
UPS
Atlanta, GA
December 2017 - March 2019
• Used padding and straps to secure items and prevent damage.
• Achieved an outstanding record of safety by following proper procedures while unloading hazardous materials from trailers.
• Regularly monitored warehouse operations for any irregularities that could affect productivity or quality standards.
• Troubleshot and resolved delivery issues.
• Sealed and packed products according to instructions and specifications.
• Efficiently handled large volumes of packages within established time frames. CUSTOMER SERVICE SPECIALIST
DTLR Retailer
Lithonia, GA
February 2017 - July 2018
• Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
• Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
• Processed orders, returns, and exchanges in an accurate and efficient manner.
• Collaborated closely with other departments such as sales and technical support teams to provide superior customer service experience.
• Maintained knowledge of current products, services, procedures, promotions, pricing, policies, and processes. PHOTOGRAPHER / SALES
Kodak
Stone Mountain, GA
May 2016 - December 2016
• Maximized profits by upselling additional services or products to customers.
• Advised customers on the best products based on their individual requirements.
• Demonstrated proficiency in using digital photography equipment and software to capture and edit images.
• Exhibited strong interpersonal skills by successfully building relationships with clients and colleagues.
• Identified areas of improvement within the organization's workflow processes. EDUCATION
CERTIFICATE IN MEDICAL ASSISTANT
United Education Institute, Stone Mountain GA
Feb 2023
HIGH SCHOOL DIPLOMA
Columbia High School,
May 2016
SKILLS
• Assisting with Physical Exams • Proper Sterilization Techniques
• Charting • Vital Sign Monitoring
• Electronic Medical Record • First Aid
• Specimen Collection • Treatment Room Preparation
• Phlebotomy
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CERTIFICATIONS
• CPR Certification • First Aid Certification
REFERENCES
References available upon request