Data Entry Specialist & Customer Service Professional

Valerie Oxford

Contact

Phone: 408-***-****

Email: *********@*****.***

http://www.linkedin.com/in/valerieoxford

Profile

Data Entry Specialist for several various positions o Accurately entering, updating and maintain data reports for Sales, Tickets and Merchandise o Programming schedules with advertising contracts, listener databases and internal records

Exceedingly well organized, flexible and enjoys the customer services challenges of supporting a diverse range of people and programs

Customer service support for events planning, large meeting coordination, team off sites, and quarterly events

Cash handling, customer service support for large groups, organization, learning scheduling, and time management

Work Experience

San Jose Earthquakes – PayPal Park 02/2026 – Present Retail Associate / Client Membership Administrator / Data Entry Analyst - Seasonal

Input and update program schedules typing 60+WPM

Maintain advertiser and sponsorship records

Enter and track advertising contracts and payments

Update listener databases and mailing lists

Organize and manage digital files and documentation

Verify data accuracy and correct inconsistencies

Generate basic reports as requested by management

Maintain confidentiality of sensitive information and meeting all deadlines Bloomingdales Valley Fair 09/2025 – 01/2026

Customer Service / Sales Associate- Seasonal

Address all customer concerns and support team

Sales representative for various departments

Point of Service training leader – cashier training

Stock merchandise and receive inventory into system

Department leader

Run daily attendance reports for all departments Walgreens 09/2024 – 06/2025

Executive Assistant / Customer Service to Executive Team

POS Training Lead coordinator

Managed complex calendars for three remote Executives, ensuring seamless coordination across multiple time zones

Coordinated domestic travel and prepared detailed itineraries

Produced a weekly transaction register report to track and analyze inventory and provide actionable insights for management.

Created detailed weekly schedules for pharmacy and customer service associates, optimizing staffing to meet operational and customer service needs

Tracked 50+ complex health insurance claims weekly for patients, ensuring timely resolution and compliance

Managed inventory and stock rotation, ensuring compliance with expiration protocols and accurate pricing across all products

Led bi-monthly new hire training sessions, onboarding new staff with standardized procedures and role- specific training materials

ServiceNow, Marvell Tech, Cruise Automation, BSI Group (contract) 05/2021 – 05/2024 Customer Service Representative / Data Entry Specialist

Updated team distribution lists for events and large meetings

Handled all negotiation transitions (purchasing, cash, and online monitoring for sales)

Processed detailed expense reports for supervisor and cross functioning team members

Coordinate projects and events. Support for three groups

Schedule candidate interviews and part of the Talent Acquisition team

Special projects as requested

Hewlett Packard Enterprise (OTSI) 02/2019 – 04/2021 Customer Service Representative / Data Entry Agent

Responsible for tracking events, conference rooms, and delegate management

Meeting coordination; agenda, location, meeting technology, catering and one-off requests

Cash handling (purchasing, case and online monitoring for group events)

Assisted in quarterly & monthly business reviews as well as staff meetings presentations, agenda, and handouts

Special projects as necessary

Veritas Technologies 08/2016 – 12/2018

Executive Assistant / Customer Service

Coordinated team events – monthly and quarterly for three groups

Processed purchase requisitions and followed through with finance to create, reconcile and headcount information. Tracked all programs for three groups

Reconciled Concur AMEX charges on a weekly basis

Tracked compliance training for teams (3 groups)

Admin coverage - Overall support for other VP’s in the IT organization when team admins were offsite Abbott Vascular (Rose International) 05/2015 – 08/2016 Executive Assistant

Provided executive administrative support to Director, Marketing, Core Coronary and team

Maintained hectic executive and team calendars working with various time zones

Reconciled expense and P-Card charges on a weekly basis

Managed the schedule for weekly and monthly business reviews (presentation, agenda,)

Coordinated team events

Heavy travel coordination (international & domestic)

Managed weekly compliance training report (adding, removing and tracking courses for team)

Managed case study for clinical affairs

Tracked PTO balances for three teams and maintained constantly changing distribution lists

Processed invoices, purchase requisitions and tracked PO balances for Accounts Payable Education

Learning and Development

Business Analyst Support Training (Hewlett Packard)

Essential Skills for Administrative Support Professionals (Hewlett Packard)

Mission College, Santa Clara – Administrative Management Certificate

Santa Clara High School – Diploma

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