Financial Software Support Specialist Municipal Accounting Expert

PROFILE

Highly experienced Financial Software

Support Specialist with over 30 years of

expertise in municipal accounting

systems. Specialized in client support,

training, system implementation, and

regulatory compliance with GAAP,

GRAP, and mSCOA standards.

Extensive background supporting ERP,

SAP-based SOLAR software, Oracle

Cloud, and full-spectrum financial

modules. Proven ability to resolve

complex data issues, deliver on-site

training, and support accurate year-

end financial reporting.

CONTACT

PHONE:

970-***-****

ADDRESS:

Greeley, CO 80631

EMAIL:

***************@*****.***

LANGUAGES

English: Fluent

MELINDA STRYDOM

WORK EXPERIENCE

Financial Software Support Specialist

Telkom Business Connection (Pty) Ltd

Centurion, Pretoria, South Africa

May 2016 – November 2025

• Provided expert functional and technical support for SAP- based SOLAR ERP software hosted on Oracle Cloud,

supporting municipal clients with GRAP and mSCOA

compliance.

• Led end-to-end system implementations, including data extraction, conversion preparation, validation, and upload processes.

• Delivered comprehensive user training and on-site support across South Africa for multiple financial modules.

• Supported and balanced all finance modules to ensure accurate month-end and year-end financial statements.

• Assisted municipalities with audit readiness, system troubleshooting, and complex data reconciliation issues.

• Modules supported included:

• Accounts Receivable & Accounts Payable

• Supply Chain Management (SCM)

• Stock Control & Assets

• Salaries & Wages (Payroll)

• Investments & Grant Management

• Bank Reconciliations

• Exell

• Microsoft

Financial Software Support Specialist

Persetel Software (Acucobol / UNIX Platform)

Centurion, Pretoria, South Africa

April 1987 – April 2015

• Provided long-term support to town councils and municipal clients using Acucobol-based financial systems.

• Conducted system implementations, training sessions, fault- finding, and data analysis.

• Supported core municipal finance functions, including:

• Accounts Receivable & Payable

• Supply Chain Management

• Assets and Inventory

• Salaries & Wages Processing

• Stock Take and Stores Management

• Bank Reconciliations

• Financial Statement Preparation (Assist)

• Excell

• Microsoft 365

• Served as a trusted technical and functional resource for resolving system and financial discrepancies.

Computer Operator (UNIX Platform)

Akasia Town Council

Centurion, Pretoria, South Africa

May 1985 – March 1987

• Performed daily system backups and maintained operational stability of the financial system.

• Captured transactional data for online financial processing.

• Balanced debtors, creditors, and bank reconciliations.

• Generated and executed end-of-month reports to support monthly financial closures.

EDUCATION

Grade 12 (Matric)

Benoni Technical College

Benoni, South Africa

1982

SKILLS

• Municipal Accounting & Financial Systems

• ERP Systems: SAP SOLAR, Oracle Cloud, Acucobol/UNIX

• GAAP, GRAP & mSCOA Compliance

• Client Support, Training & System Implementation

• Accounts Receivable & Payable

• Supply Chain Management (SCM)

• Assets, Stock Control & Inventory

• Salaries & Wages (Payroll)

• Bank Reconciliation, Grants & Investments

• Data Analysis & Fault Finding

• Team Collaboration & Cross-Functional Support

• Time Management & Multitasking

• Strong Attention to Detail & Deadline Management

• Excellent Written & Verbal Communication

• Digital Literacy

Contact this candidate