BRITNEY TYLER
PROFESSIONAL SUMMARY
Experienced food service professional with eight years in high-volume restaurant roles including server, bartender, and trainer. Known for a warm, personable approach that fosters genuine, lasting connections with customers and colleagues. Skilled in customer service, team leadership, and maintaining high standards of cleanliness and safety. Currently pursuing studies in cardiac sonography, eager to transition into healthcare and apply strong communication and organizational skills in a patient- focused environment.
SKILLS
Safe food handling & sanitation
practices
• Knowledge of dietary restrictions and
modified diets
•
Customer service excellence with
strong interpersonal skills
• Training and mentoring new
employees
•
Operating POS systems and cash
handling
• • Bartending and beverage preparation
Multitasking and working efficiently
under pressure
• Strong cleaning and organizational
skills
•
• Quick learner with attention to detail Reliable, responsible, and dependable team player
•
Effective communication with
patients, guests, and coworkers
• Computer skills for meal tracking and
order entry
•
Familiarity with kitchen and food
service equipment
•
WORK HISTORY
September 2021 - November 2025
Applebee's Grill + Bar - Server Trainer, Server, and Bartender, Corunna, MI Trained new servers on menu items and service techniques for optimal guest experience.
•
Developed training materials to enhance onboarding process for incoming staff members.
•
Conducted ongoing evaluations of server performance to ensure adherence to service standards.
•
Facilitated workshops focused on improving communication skills among serving staff.
•
*******.****.**@*****.***
Owosso, MI 48867
EDUCATION
Cardiac Sonography
Baker College, Owosso, MI
Expected in 2028
Baker College — Coursework
Toward Cardiac Sonography
Program
Owosso, MI 2025 – Present
High School Diploma
Utica High School, Utica, MI
2018
Utica High School — High
School Diploma
Utica, MI Graduated 2018
Currently pursuing
foundational studies in
cardiac sonography and
medical imaging.
•
Completed courses in
anatomy, physiology, patient
care, and ultrasound
technology.
•
Developing practical skills
and knowledge applicable to
healthcare settings.
•
Completed a comprehensive
high school curriculum with
a focus on academic
excellence and
extracurricular involvement.
•
August 2018 - December 2020
Fireside Grill & Bar - Server, Dimondale, MI
February 2017 - May 2018
Art and Jakes - Host, Shelby, MI
Collaborated with management to strategize improvements in workflow efficiency during peak hours.
•
Enhanced dining experience by providing personalized recommendations to guests.
•
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
•
• Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items.
•
• Cultivated warm relationships with regular customers. Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
•
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Delivered exceptional customer service in fast-paced dining environment. Managed multiple tables efficiently while ensuring guest satisfaction and timely service.
•
• Collaborated with kitchen staff to ensure accurate and prompt order preparation.
• Trained new servers on menu offerings, service standards, and POS system usage.
• Greeted and seated guests promptly, ensuring a welcoming atmosphere.
• Managed reservation system to optimize seating efficiency during peak hours.
• Coordinated with servers and kitchen staff to streamline service flow.
• Handled guest inquiries and concerns with professionalism and attentiveness. VOLUNTEER WORK
Volunteer Experience
Humane Society of Macomb — Volunteer
2018
Paws for Life Organization — Volunteer
2015
• Assisted with daily care and socialization of animals. Supported adoption events and helped maintain a clean, safe environment for the animals.
•
Participated in community events to promote dog adoption and responsible pet ownership.
•
Provided care and attention to dogs awaiting adoption, helping improve their well- being and socialization.
•
INTERESTS
Love learning new things and continuously expanding my knowledge. Enthusiastic about art and photography, enjoying creative expression and capturing meaningful moments. Dedicated to building meaningful connections and contributing to caring environments. Passionate about animal welfare and community volunteering, with experience supporting local humane organizations.
REFERENCES
Breionna Baumgras
Former Shift Lead, Applebee's
Phone: 989-***-****
Email: **************@*****.***
Allison Adams
Former Manager, Applebee's
Phone: 517-***-****
Ed Hall
Former Manager, Fireside Grill
Phone: 517-***-****